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BigCommerce

Now known as Commerce

Engaged Employer

BigCommerce reviews

3.7

67% would recommend to a friend

(95 total reviews)
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Travis Hess

46% approve of CEO

48% positive business outlook

Reviews by job title

95 reviews

Reviews about "Compensation"

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3.0
Dec 8, 2016
Recommend
CEO approval
Business Outlook

Pros

-Some of the nicest people you will ever meet, -Free lunch on Tuesdays if you work early enough to get there on time before its gone. -Free drinks and snacks -Nice office with a pool table, ping pong, and ps3.

Cons

-Office politics -Cliques -Not really what you but who you are buddy buddy with or kiss butt too. -U can get noticed by performance without playing politics but it is rare -If you are in Customer Support and depending on days off and hours you may miss a lot of the perks such as happy hour, company outings. -Ninjas are expected to adhere to strict attendance, metrics and ridiculous customer surveys. -Different departments are treated completely differently -Strict attendance rules like if you are a second late you are late. -Ninja pay rate was decreased and a new incentive plan "ninja trials" was implemented but never saw any action or use of the incentive plan. -Constantly using the excuse that they are startup company when it comes to certain perk yet-they run the company like any other call center. -There are a few vindictive people there if they don't think you fit with the "culture."

5.0
Jul 25, 2016
Recommend
CEO approval
Business Outlook

Pros

Significant room for growth. Very in depth and continuous trainings. Management is open to hearing and implementing new ideas. Company is constantly growing and employees grow with them. No drama among employees, rather the group acts as each others support team.

Cons

Not as high of pay as some would like. Office is a little ways away from anything convenient.

3.0
Apr 13, 2016

Reasonable

Recommend
CEO approval
Business Outlook

Pros

Great pay for the position (tech support), free snacks and well designed office. Good diversity of people working there and inter-office energy is great. Paid

Cons

Location is far out on 620 near Concordia so the drive can be a bit of a hassle. Limited on time to use the restroom in between calls.

Viewing 85 - 87 of 95 Reviews

Glassdoor has 513 BigCommerce reviews submitted anonymously by BigCommerce employees. Read employee reviews and ratings on Glassdoor to decide if BigCommerce is right for you.