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BigCommerce

Now known as Commerce

Engaged Employer

BigCommerce reviews

3.7

67% would recommend to a friend

(479 total reviews)
avatar

Travis Hess

46% approve of CEO

48% positive business outlook

BigCommerce has an employee rating of 3.7 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BigCommerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

479 reviews
4.0
Mar 23, 2023
Recommend
CEO approval
Business Outlook

Pros

-enthusiastic coworkers -supportive managers -free snacks

Cons

-they seem to intentionally understaff their support agents and discourage us from taking our hard earned breaks

2.0
Mar 21, 2023
Recommend
CEO approval
Business Outlook

Pros

-Strong product -Brand -Benefits are pretty good -Pay is pretty good

Cons

-Nonstop changes in managment & leadership -No clear direction and ever changing goals & metrics -Minimal development or leadership, just a "boss" -Goals based on upper managment desires and not realistic market goals -For a company this size, terrible CRM and internal systems -Expectations typically unattainable for most employees -High achievers are working 60+ hours a week minimum. Need a better expection of what success is. People have families and lives outside of work but workload and responsibilities are very high for most. -Large layoff after hiring people for those roles. No forward vision was used in the hiring of these roles. -Large layoff since they are public and goal to increase stock price vs run the business or grow the business. -Company has a good growth and business decisions are made based on wallstreet vs actually hiring and staffing departments where people ARE needed. Teams are highly understaffed to fit stock profit.

5.0
Mar 20, 2023

First in class marketing team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Team collaboration and engagement is inspiring and effective

Cons

Fast pace and self sufficiency is expected and rewarded.

Viewing 145 - 147 of 479 Reviews

Glassdoor has 513 BigCommerce reviews submitted anonymously by BigCommerce employees. Read employee reviews and ratings on Glassdoor to decide if BigCommerce is right for you.