Does Billtrust pay their employees well?

According to anonymously submitted Glassdoor reviews, Billtrust employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Billtrust. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Billtrust?

61% of Billtrust employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Billtrust 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Billtrust?

Sales (17) , Account Executive (11) , Account Development Representative (10) , Project Manager (10) , Manager (9) , Software Engineer (9) , Sales Executive (7) , Marketing (5) , Anonymous (4) , Customer Support (4) , Director (4) , Sales Representative (4) , Senior Project Manager (4) , Senior Software Engineer (4) , Account Manager (3)

What are the pros of working at Billtrust according to real employee reviews?

"There is a great culture and camaraderie if you choose to immerse yourself in it." ((in 67 reviews)); "We have many people that are great at their job and enthusiastic and wanting to make change." ((in 50 reviews)); "The work life balance is great!" ((in 24 reviews)); "Unlimited PTO (If your able to actually use it)" ((in 24 reviews)); "Good benefits, the on" ((in 24 reviews))

What are the cons of working at Billtrust according to real employee reviews?

"Now they just announced layoffs and decimated several teams." ((in 13 reviews)); "No training except on the job and everyone is busy so it's hard to get time." ((in 10 reviews)); "Upper management does not understand Agile and Scrum which causes a lot of frustration and confusion." ((in 7 reviews)); "Could do better with bonus" ((in 3 reviews)); "New management dreaming big with no real plan." ((in 3 reviews))

What are employees saying about Billtrust layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Billtrust layoffs and their outlook for job security at Billtrust in 2026.

What are the top reviewed Billtrust locations?

Hamilton , Lawrenceville , Denver , Chicago , New York , Newark , Philadelphia , Princeton , New Brunswick , Trenton , Atlanta , Jersey City , Los Angeles , Asheville , Raleigh , Dallas , Boston , Edison , Salt Lake City , Joliet , West Chicago , Lawrence , Milwaukee , Austin , Minneapolis , Nashville , Anaheim , West Sacramento , Boulder , Colorado Springs

Billtrust reviews

3.5

61% would recommend to a friend

(402 total reviews)

Grant Halloran

70% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Billtrust has an employee rating of 3.5 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

402 reviews

5.0

Nov 28, 2018

N/A

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Fantastic culture -Great work-life balance -Really feels like a family environment -Pay is decent -Company really values its employees -Open PTO

Cons

Genuinely, I do not believe there are any cons to this great company

2.0

Sep 17, 2018

Politics Caused the Demise of Billtrust Marketing

Marketing

Recommend

CEO approval

Business Outlook

Pros

Once upon a time from 2016-2017, there was great leadership in Billtrust Marketing, and the culture was top notch. Cut to today : complete 180 degree change, with no end in sight....

Cons

The Executive team fired that great leadership I mentioned, along with many other good people. Those of us left got zero strategic direction or leadership and then were blamed for the lack of results. Oh, and the nasty Director running the show in the meantime is a hazard to the company - no leadership AND no results. But evidently, top grade behind-smooching skills.

Billtrust Response

7y

Thank you for taking the time to provide your feedback. We are committed to having an open and transparent culture. It’s unfortunate we did not have an opportunity to discuss your concerns while you were employed here. There have been some significant changes to the Marketing team this year, all designed to position us for success in 2019 and beyond. Change can often be difficult but also necessary at a company growing at the rate we are today. I want to assure you there was always a plan. One of our values state, "Fix the problem, not the blame." As a leadership team, we would never place blame on a single person, team, or department. Instead, taking accountability as one team and focusing on fixing issues to move towards accomplishing our goals is always our priority. - Steve Pinado, President

5.0

Sep 16, 2018

Great Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great company for both learning and career development. The most important thing is that you get to learn on the job which and develop new skills while you're at it.

Cons

- no cons as of yet.

Viewing 322 - 324 of 402 Reviews

Jobs at Billtrust

Account Manager (Corporate)

Account Manager (Enterprise)

Billtrust

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Politics Caused the Demise of Billtrust Marketing

Great Company

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