Does Billtrust pay their employees well?

According to anonymously submitted Glassdoor reviews, Billtrust employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Billtrust. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Billtrust?

60% of Billtrust employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Billtrust 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Billtrust?

Sales (17) , Account Executive (12) , Account Development Representative (10) , Project Manager (10) , Manager (9) , Software Engineer (9) , Sales Executive (7) , Marketing (5) , Anonymous (4) , Customer Support (4) , Director (4) , Sales Representative (4) , Senior Project Manager (4) , Senior Software Engineer (4) , Account Manager (3)

What are the pros of working at Billtrust according to real employee reviews?

"There is a great culture and camaraderie if you choose to immerse yourself in it." ((in 68 reviews)); "We have many people that are great at their job and enthusiastic and wanting to make change." ((in 55 reviews)); "The work life balance is great!" ((in 24 reviews)); "Good benefits, the on" ((in 22 reviews)); "Unlimited PTO (if you have a manager that lets you take it)" ((in 20 reviews))

What are the cons of working at Billtrust according to real employee reviews?

"Now they just announced layoffs and decimated several teams." ((in 15 reviews)); "In three years I had 9 different managers." ((in 11 reviews)); "Training is challenging because nothing is written down." ((in 7 reviews)); "Upper management does not understand Agile and Scrum which causes a lot of frustration and confusion." ((in 7 reviews)); "Could do better with bonus" ((in 3 reviews))

What are employees saying about Billtrust layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Billtrust layoffs and their outlook for job security at Billtrust in 2026.

What are the top reviewed Billtrust locations?

Hamilton , Lawrenceville , Denver , Chicago , New York , Newark , Philadelphia , Princeton , New Brunswick , Trenton , Atlanta , Jersey City , Los Angeles , Asheville , Raleigh , Dallas , Boston , Edison , Salt Lake City , Joliet , West Chicago , Lawrence , Milwaukee , Austin , Minneapolis , Nashville , Anaheim , West Sacramento , Boulder , Colorado Springs

Billtrust reviews

3.5

60% would recommend to a friend

(403 total reviews)

Grant Halloran

70% approve of CEO

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Billtrust has an employee rating of 3.5 out of 5 stars, based on 403 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

403 reviews

5.0

Jan 6, 2018

Great Place to work!

Project coordinator

Recommend

CEO approval

Business Outlook

Pros

Open PTO, good benefits, many company functions that include lunches, bowling event, cruise around NYC and opportunities to give back to the community. The company is growing rapidly and there are many opportunities for advancement. Managers do not micro manage, so this is a great laid-back environment. Flexibility to work from home. If you work hard the work you do, IS appreciated (now, isn't that a concept).

Cons

Workload is often very heavy.

2.0

Dec 27, 2017

Bunch of Liars

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Bring in snacks and fruits

Cons

expected to take work home every night and work while you are on vacation they lie to their Clients and their employees

Billtrust Response

8y

Thank you for sharing your feedback. As a company that values our reputation as an employer of choice, these comments are disappointing to hear. We truly do believe we have built a family first mentality culture at Billtrust, and encourage everyone to foster a healthy work/life balance. We do expect employees to maintain a high level of professionalism that includes consistently meeting commitments to customers and co-workers, but by no means expect employees to feel overwhelmed by work to the extent you are describing. Additionally, and perhaps more importantly, , we take any claim of mistreatment of employees very seriously. Since this is the first I am hearing of such claims, I would like to investigate the mistreatment you are referencing. I would encourage you to reach out to me directly, and confidentially, so I can understand the situation in more detail. ~Jeanne O'Connor, SVP Human Resources

5.0

Oct 3, 2017

Doesn't Get Any Better Than This Billtrust

Operations manager west coast

Recommend

CEO approval

Business Outlook

Pros

Sabbatical, Stock Options, Lots of vacation, Great benefits, Lots of company events. Growing Co. that truly cares about the employees.

Cons

I do not have any cons for this company.

Billtrust Response

8y

We are really glad to hear that you're happy at Billtrust, and for more than eight years! Thanks for your comments about the benefits- we put a lot of thought into helping employees enjoy their workplace and in rewarding employees for the great work they do every day at Billtrust. ~Jeanne O'Connor, SVP Human Resources

Viewing 340 - 342 of 403 Reviews

Jobs at Billtrust

Account Manager (Corporate)

Account Manager (Enterprise)

Manager, Customer Support

Billtrust

Billtrust reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great Place to work!

Bunch of Liars

Doesn't Get Any Better Than This Billtrust

Jobs at Billtrust

Billtrust reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Billtrust reviews FAQs

Jobs at Billtrust