Billtrust reviews

3.5

60% would recommend to a friend

(402 total reviews)
avatar

Grant Halloran

70% approve of CEO

52% positive business outlook

Billtrust has an employee rating of 3.5 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

402 reviews
3.0
Mar 12, 2015

Hard to Figure Out

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They talk a good game. Sounds like a place you can make a difference. You go in with your hopes high. On paper and even the reviews, they sound perfect. Family friendly, good speeches and events. They have these tag lines they talk about and promote. There's a feeling that maybe they are different, that maybe bureaucracy is not as relevant here. That maybe the workers rather than the brown nosers can get ahead.

Cons

Then why do most of the great people leave? If it's so great, then why do you leave? Because all their talk is just talk. They promise 'no sacred cows', but there are few companies with more. You are not trained, you are deluged with work, everyone is trying to stay above water. Too much thrown in with not enough infrastructure. Too many new clients while losing your core knowledge base to attrition. Not listening or really showing consideration for the people in the trenches. When they are off the record, it's hard to find people that are really happy there. It would probably be a lot easier to swallow if they didn't get your hopes up with all their ideals. The same mistakes, the same bottlenecks, are repeated constantly.

5.0
Nov 28, 2014

Work Hard and Play Hard

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Core group of long term employees who grew the company. Everyone works hard with a strong sense of ownership.

Cons

Be ready to hit the ground running and figure things out for yourself. Everyone is willing to help but not much time to "mentor" new hires. If you can make it past 6 mos. you'll probably love it.

4.0
Nov 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Definitely a growth company. Creates a fun, family-like atmosphere to work in. Nice culture. Ping-pong table to unwind. Perks are nice like BBQ's, ice cream truck in the summer, ocassional free lunches, a monthly Lunch & Learn, with pizza provided. The work is challenging, but what job isn't? Good benefits including health plan & 401k. Pleasant, respectful Managers to work for. They listens to employees input, ideas and suggestions.

Cons

Compensation could have been higher. It would have been nice to have addition time off with pay, i.e., PTO Time. Honestly, not many negativesto talk about with this company except, I wish I was still working there.

Viewing 385 - 387 of 402 Reviews

Glassdoor has 435 Billtrust reviews submitted anonymously by Billtrust employees. Read employee reviews and ratings on Glassdoor to decide if Billtrust is right for you.