Billtrust reviews

3.5

60% would recommend to a friend

(402 total reviews)
avatar

Grant Halloran

70% approve of CEO

52% positive business outlook

Billtrust has an employee rating of 3.5 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

402 reviews
1.0
Jan 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Very smart developers you can learn from

Cons

They have gotten way too comfortable just firing IT people, even managers and CEOs. Whether it's people from the US, contractors from Latam or India, they do it every quarter now, even if the business is doing great. When I started working here I felt pretty safe, but in the last few years, you're just constantly worried about getting laid off, especially at the end of the year.

3.0
Jan 5, 2026

Private Equity backed.....

Recommend
CEO approval
Business Outlook

Pros

Great people and small enough size to really make a difference

Cons

Private equity backed, so a lot of changes and can never relax that your job is safe no matter how good you are

1.0
Dec 28, 2025

Terrible Executive Leadership Team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home. Unlimited PTO.

Cons

Inconsistent direction. Terrible Executive Leadership Team. Going downhill fast. Layoffs right before the holidays is heartless. You're simply a number on a spreadsheet.

Viewing 37 - 39 of 402 Reviews

Glassdoor has 435 Billtrust reviews submitted anonymously by Billtrust employees. Read employee reviews and ratings on Glassdoor to decide if Billtrust is right for you.