Does Billtrust pay their employees well?

According to anonymously submitted Glassdoor reviews, Billtrust employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Billtrust. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Billtrust?

60% of Billtrust employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Billtrust 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Billtrust?

Sales (17) , Account Executive (11) , Account Development Representative (10) , Project Manager (10) , Manager (9) , Software Engineer (9) , Sales Executive (7) , Marketing (5) , Anonymous (4) , Customer Support (4) , Director (4) , Sales Representative (4) , Senior Project Manager (4) , Senior Software Engineer (4) , Account Manager (3)

What are the pros of working at Billtrust according to real employee reviews?

"There is a great culture and camaraderie if you choose to immerse yourself in it." ((in 66 reviews)); "We have many people that are great at their job and enthusiastic and wanting to make change." ((in 53 reviews)); "Good benefits, the on" ((in 24 reviews)); "Billtrust had an amazing work/life balance." ((in 22 reviews)); "Unlimited PTO (if you have a manager that lets you take it)" ((in 21 reviews))

What are the cons of working at Billtrust according to real employee reviews?

"Layoffs happen every few months, and most people are actively looking for a way out." ((in 15 reviews)); "Upper management does not understand Agile and Scrum which causes a lot of frustration and confusion." ((in 7 reviews)); "Training is challenging because nothing is written down." ((in 5 reviews)); "Could do better with bonus" ((in 4 reviews)); "New management dreaming big with no real plan." ((in 3 reviews))

What are employees saying about Billtrust layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Billtrust layoffs and their outlook for job security at Billtrust in 2026.

What are the top reviewed Billtrust locations?

Hamilton , Lawrenceville , Denver , Chicago , New York , Newark , Philadelphia , Princeton , New Brunswick , Trenton , Atlanta , Jersey City , Los Angeles , Asheville , Raleigh , Dallas , Boston , Edison , Salt Lake City , Joliet , West Chicago , Lawrence , Milwaukee , Austin , Minneapolis , Nashville , Anaheim , West Sacramento , Boulder , Colorado Springs

Billtrust reviews

3.5

60% would recommend to a friend

(402 total reviews)

Grant Halloran

70% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Culture & values

3.6

Compensation and benefits

3.5

Work/Life balance

3.4

Career opportunities

3.2

Senior management

Billtrust has an employee rating of 3.5 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

402 reviews

3.0

Aug 4, 2020

Political mine field

Manager

Recommend

CEO approval

Business Outlook

Pros

Culture is very relaxed. CEO gets to know everyone. Company is successful and doing some things right

Cons

HR is, as someone else pointed out, a big joke. CEO humiliates people in front of their subordinates, which in good management 101, is a no-no. There's some brown nosers who have been with the company forever, and have taken credit for others' work, which has gotten them to where they are. Strip away the "we're awesome!" veneer and you will find a political minefield where the knives are out for anyone and everyone. FUN TIMES!

2.0

Feb 27, 2019

Cheap Compensation

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A lot of the people who work there are decent people.

Cons

Upper management is disconnected from the woes of the boots on the ground. Cheap in terms of compensation. Awful HR department. Vindictive and Combative. "Unlimited PTO" is really not unlimited. There is pressure not to take off.

2.0

Dec 19, 2016

Smoke and Mirrors, Sales Professional Beware

Enterprise sales

Recommend

CEO approval

Business Outlook

Pros

Fast growing fintech company that does alot for their employess (not including the sales force). Open PTO with a flexible working environment. Great benefits and perks.

Cons

If you are going to be part of the sales force then BEWARE. The sales force is held to a different standard. Expect a hands-on management approach that is 100% metrics driven. Don't expect to utilize the open PTO unless you enjoy being criticized. Furthermore, for the first time in my professional career I experienced a form of discrimination from members of upper management that I considered taking legal action against. I decided not to pursue this in order to avoid the hassle. Also, make sure to get absolutely everything you are promised in the offer letter. Certain aspects of my offer were not manifested during my tenure with this organization. Again, I could have pursued legal action but did not. My experience with Billtrust was interesting to say the least. I believe they have some great senior leadership but from a sales perspective, they do not have a grasp on what they are doing. The high turnover rate is evidence of this.

Viewing 43 - 45 of 402 Reviews

Jobs at Billtrust

Director, People Operations & Global Compliance

Account Manager (Corporate)

Account Manager (Enterprise)

Billtrust

Billtrust reviews

Ratings by category

Ratings by demographic groups

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Political mine field

Cheap Compensation

Smoke and Mirrors, Sales Professional Beware

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