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      Billtrust

      Engaged Employer

      Billtrust reviews

      3.5

      60% would recommend to a friend

      (402 total reviews)
      avatar

      Grant Halloran

      68% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      Billtrust has an employee rating of 3.5 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      402 reviews
      5.0
      Jan 26, 2025

      In comparison...this is an amazing place to be

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Culture / Team / Product Recent hire and compared to my prior company which is also a large software company, Billtrust is super refreshing. Helpful manager and culture, everyone is so welcoming and willing to help. This company has its s*$t together. Let's go!

      Cons

      None yet but sure there will be some as time goes on

      5.0
      Jan 15, 2025

      Great place to work, but going through some growing pains

      Test automation manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Billtrust being a 100% remote company. It allows it's employees to work pretty much from anywhere. It's open PTO policy is also a big plus. The tech stack is also state of the art and work culture is very casual. The pay is competitive.

      Cons

      After being take over by an equity firm. The company has gone through some growing pains as it establishes its place as the leader in the market. Several layoff rounds to help the company meet is growth goals has weakened employee trust and confidence.

      2.0
      Jan 14, 2025

      No product to support accounts equals missed sales

      Senior sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training was amazing, but more 75% of training team is gone. Pay on paper is good, and people are kind and genuine. The company cultures are meant to be good.

      Cons

      Management is weak and have unreal expectations for sales. You are expected to prospect like a business development rep and are measured on your daily activity. Not many leads come in, and when you do get leads it is hard to sell to customers where you can not meet their business needs. The investment is not there to build solutions to address the market needs. If you are in specific verticals and have stories you are great, but if not and in a new vertical, good luck.

      Viewing 79 - 81 of 402 Reviews
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      ReviewsBilltrust reviews

      Glassdoor has 435 Billtrust reviews submitted anonymously by Billtrust employees. Read employee reviews and ratings on Glassdoor to decide if Billtrust is right for you.