Does Billtrust pay their employees well?

According to anonymously submitted Glassdoor reviews, Billtrust employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Billtrust. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Billtrust?

60% of Billtrust employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Billtrust 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Billtrust?

Sales (17) , Account Executive (11) , Account Development Representative (10) , Project Manager (10) , Manager (9) , Software Engineer (9) , Sales Executive (7) , Marketing (5) , Anonymous (4) , Customer Support (4) , Director (4) , Sales Representative (4) , Senior Project Manager (4) , Senior Software Engineer (4) , Account Manager (3)

What are the pros of working at Billtrust according to real employee reviews?

"There is a great culture and camaraderie if you choose to immerse yourself in it." ((in 67 reviews)); "We have many people that are great at their job and enthusiastic and wanting to make change." ((in 53 reviews)); "The work life balance is great!" ((in 24 reviews)); "Good benefits, the on" ((in 22 reviews)); "Open PTO (though this can be a con if you or your manager don't prioritize PTO)" ((in 21 reviews))

What are the cons of working at Billtrust according to real employee reviews?

"Layoffs happen every few months, and most people are actively looking for a way out." ((in 15 reviews)); "Some internal politics, some bad managers, but you will find that in every company." ((in 11 reviews)); "No training except on the job and everyone is busy so it's hard to get time." ((in 8 reviews)); "Upper management does not understand Agile and Scrum which causes a lot of frustration and confusion." ((in 7 reviews)); "Could do better with bonus" ((in 4 reviews))

What are employees saying about Billtrust layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Billtrust layoffs and their outlook for job security at Billtrust in 2026.

What are the top reviewed Billtrust locations?

Hamilton , Lawrenceville , Denver , Chicago , New York , Newark , Philadelphia , Princeton , New Brunswick , Trenton , Atlanta , Jersey City , Los Angeles , Asheville , Raleigh , Dallas , Boston , Edison , Salt Lake City , Joliet , West Chicago , Lawrence , Milwaukee , Austin , Minneapolis , Nashville , Anaheim , West Sacramento , Boulder , Colorado Springs

Billtrust reviews

3.5

60% would recommend to a friend

(402 total reviews)

Grant Halloran

68% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Veteran status

Billtrust has an employee rating of 3.5 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

402 reviews

5.0

Jun 1, 2016

Account Executive

Enterprise account executive

Recommend

CEO approval

Business Outlook

Pros

Great culture fostered by CEO and management team who care about the people. Provide all the tools to help make a salesperson achieve their goals. Good benefits/pay and support.

Cons

I have been with the company for 2 months thus far and really can't think of any.

5.0

Mar 8, 2016

Great Company, Great Culture, Solution that Solves a Business Challenge

Account executive

Recommend

CEO approval

Business Outlook

Pros

Love the "startup" feel. Sales has flexibility to get the job done while still doing things the right way. Customer relationships are managed by a Client Sales team - Sales can still sell new products, but isn't tasked with customer support & renewals. 98% of customers renewing makes the job a lot easier - prospects can talk to any current customer and get great feedback.

Cons

Brand recognition is low, but growing rapidly.

4.0

Oct 14, 2015

Great company, great culture, some downsides...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Billtrust is a company that really does care about its employees. They try to do nice things for us like the periodic luncheon, having ice cream trucks come by during the summer, etc. Billtrust definitely makes an effort to hire people who are outgoing and fun to work with - there really aren't too many bad apples.

Cons

Internal processes are a mess all throughout the company - this is particularly evident in the Project Management, Client Services, Product and Development teams. Training is challenging because nothing is written down. Many teams seem overworked and we have recently had a lot of people leave, which has put us in a crippling position in certain teams. People are often hired as "senior" level employees above those who have been with the company for a long time, so the hardest working "veterans" at the company often plateau unfairly. I think some of the negatives are just beginning to improve, but there's still got a long way to go. Also, not much of a career path on most teams.

Viewing 139 - 141 of 402 Reviews

Jobs at Billtrust

Manager, Customer Support

Director, People Operations & Global Compliance

Account Manager (Enterprise)

Billtrust

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Account Executive

Great Company, Great Culture, Solution that Solves a Business Challenge

Great company, great culture, some downsides...

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