Billtrust reviews

3.5

60% would recommend to a friend

(402 total reviews)
avatar

Grant Halloran

68% approve of CEO

53% positive business outlook

Billtrust has an employee rating of 3.5 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

402 reviews
5.0
May 22, 2013
Recommend
CEO approval
Business Outlook

Pros

Billtrust is seen as a leader in the billing and payment market and it's hot product/service offering which is why are growing rapidly year after year. It's a unique culture- employees take accountability and ownership, the company promotes worklife balance and has tons of company events and rewards. There is very little bureaucracy and the leadership communicates often. Employees are more happy and engaged than most companies I've worked at. The CEO is a visionary and is a motivating leader. Technology is modern and works well. Benefits are competitive with larger firms. The future looks stable and promising.

Cons

Every employee is visible since our impact can be seen across the company due the size. We wear a lot of hats, as well. This is fine if you are used to working in fast paced culture and are ok with the pressure of being held accountable. We are also hiring a ton so we have to focus on training new staff which can be seen as a good problem to have.

5.0
May 20, 2013
Recommend
CEO approval
Business Outlook

Pros

Billtrust is an extremely fast growing company. Its exciting that each day is different and knowing new opportunities are opening left and right. The work is enjoyable, the people are great, and management is down to earth. Everyone has their finger on the pulse here and feels equally responsible for pulling their fair share. We handle all aspects of outsourced billing, so you quickly become an expert on what the customers need and how to meet those needs. There's something for everyone from print mail to electronic billing to online payments.

Cons

The accelerated growth could be seen as a negative for some. If you're not used to or don't enjoy fast paced work with a high learning curve, this may not be the company for you. This is a job you absolutely have to work at to be successful. You will continue to be challenged day in and day out - across all positions - and begin to realize how much your work impacts the business. This is a good thing for most, but others out there again may not be as interested.

3.0
May 15, 2026

Supportive team and good pay, but unrealistic goals

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent group of people to work with. Great PTO policy. Fair salary.

Cons

Unrealistic goals, preventing bonus attainment. Frequent reductions in workforce. New ELT with fast paced changes without clearly defined execution plan.

Viewing 145 - 147 of 402 Reviews

Glassdoor has 435 Billtrust reviews submitted anonymously by Billtrust employees. Read employee reviews and ratings on Glassdoor to decide if Billtrust is right for you.