Does Billtrust pay their employees well?

According to anonymously submitted Glassdoor reviews, Billtrust employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Billtrust. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Billtrust?

59% of Billtrust employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Billtrust 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Billtrust?

Sales (17) , Account Executive (11) , Account Development Representative (10) , Project Manager (10) , Manager (9) , Software Engineer (9) , Sales Executive (7) , Marketing (5) , Anonymous (4) , Customer Support (4) , Director (4) , Sales Representative (4) , Senior Project Manager (4) , Senior Software Engineer (4) , Account Manager (3)

What are the pros of working at Billtrust according to real employee reviews?

"There is a great culture and camaraderie if you choose to immerse yourself in it." ((in 64 reviews)); "We have many people that are great at their job and enthusiastic and wanting to make change." ((in 55 reviews)); "The work life balance is great!" ((in 27 reviews)); "Good benefits, the on" ((in 24 reviews)); "Unlimited PTO (If your able to actually use it)" ((in 20 reviews))

What are the cons of working at Billtrust according to real employee reviews?

"Now they just announced layoffs and decimated several teams." ((in 11 reviews)); "In three years I had 9 different managers." ((in 10 reviews)); "Training is challenging because nothing is written down." ((in 7 reviews)); "Upper management does not understand Agile and Scrum which causes a lot of frustration and confusion." ((in 7 reviews)); "New management dreaming big with no real plan." ((in 3 reviews))

What are employees saying about Billtrust layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Billtrust layoffs and their outlook for job security at Billtrust in 2026.

What are the top reviewed Billtrust locations?

Hamilton , Lawrenceville , Denver , Chicago , New York , Newark , Philadelphia , Princeton , New Brunswick , Trenton , Atlanta , Jersey City , Los Angeles , Asheville , Raleigh , Dallas , Boston , Edison , Salt Lake City , Joliet , West Chicago , Lawrence , Milwaukee , Austin , Minneapolis , Nashville , Anaheim , West Sacramento , Boulder , Colorado Springs

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Billtrust

Billtrust reviews

3.5

59% would recommend to a friend

(403 total reviews)

Grant Halloran

68% approve of CEO

51% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.5

Culture & values

3.5

Work/Life balance

3.3

Career opportunities

3.2

Senior management

Billtrust has an employee rating of 3.5 out of 5 stars, based on 403 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

403 reviews

4.0

Aug 17, 2015

Great people, good culture

Manager

Recommend

CEO approval

Business Outlook

Pros

Those who complain about Billtrust have a fairly limited view of other jobs. My experience was very good. I found leadership cared and understood my personal circumstances and took efforts to make it work for me. Most managers in the company are very good. It's a very fast-paced environment and the avalanche of information you get when you are being onboarded can overwhelm, but it's very fast-growing and a fun place to work overall. Flexible working environment CEO very approachable Compensation fair

Cons

Not too many negatives. Some internal politics, some bad managers, but you will find that in every company. Limited opportunities for growth

3.0

Jun 23, 2015

Great company for an entry level opportunity

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Core group of people who grew with the company. Potential to advance. Must be willing to bite the bullet and learn on your own.

Cons

Horrible application process. You have to be really persistent if you want a job. Applications and even recommendations go into a black hole. Significant turnover in management. A bit "wild west" in terms of product support. Virtually no "new hire" training outside of shadowing. This was something the company was looking to improve.

5.0

Mar 30, 2015

Quality Assurance Engineer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very good people and culture. Flexible schedule. If you need something just tell your manager. Food almost every day.

Cons

Didn't find any yet. Maybe spending a lot of money on expensive software instead of using free one.

Viewing 193 - 195 of 403 Reviews

Jobs at Billtrust

Director, People Operations & Global Compliance