Billtrust reviews

3.5

59% would recommend to a friend

(403 total reviews)
avatar

Grant Halloran

68% approve of CEO

51% positive business outlook

Billtrust has an employee rating of 3.5 out of 5 stars, based on 403 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

403 reviews
1.0
Apr 23, 2023

Fake it till you make it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I can’t think of any.

Cons

Worse management ever. This company it’s just a big bubble full of contraddictions. They never manage to become profitable because of poor management but still pretend to be a great business. I never felt, not even for a second, that someone is willing to listen to you. The “Talent” part of the businees is probably the worse not understanding people, markets outside the US (this is a common thing with Product as well). I never felt that anyone knew what they were doing or where the company was going. Worse part: an absolute lack of communication top-down

1.0
Mar 30, 2023

Used to be a great place to work

Recommend
CEO approval
Business Outlook

Pros

Open PTO-If you have the bandwidth to take it.

Cons

Company is top heavy Open PTO policy unfortunately too busy to take PTO No career path/advancement opportunity 8% of company let go after acquisition. No career longevity. New CEO is tone deaf, disregards core values. Low compensation/Benefit package.

2.0
Mar 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Fully remote, smart coworkers, unlimited PTO

Cons

New management is completely out of touch and destroying what makes the company great. Not a good outlook.

Viewing 205 - 207 of 403 Reviews

Glassdoor has 436 Billtrust reviews submitted anonymously by Billtrust employees. Read employee reviews and ratings on Glassdoor to decide if Billtrust is right for you.