Does Billtrust pay their employees well?

According to anonymously submitted Glassdoor reviews, Billtrust employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Billtrust. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Billtrust?

60% of Billtrust employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Billtrust 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Billtrust?

Sales (17) , Account Executive (11) , Account Development Representative (10) , Project Manager (10) , Manager (9) , Software Engineer (9) , Sales Executive (7) , Marketing (5) , Anonymous (4) , Customer Support (4) , Director (4) , Sales Representative (4) , Senior Project Manager (4) , Senior Software Engineer (4) , Account Manager (3)

What are the pros of working at Billtrust according to real employee reviews?

"There is a great culture and camaraderie if you choose to immerse yourself in it." ((in 66 reviews)); "We have many people that are great at their job and enthusiastic and wanting to make change." ((in 51 reviews)); "The work life balance is great!" ((in 26 reviews)); "Open PTO (though this can be a con if you or your manager don't prioritize PTO)" ((in 23 reviews)); "Good benefits, the on" ((in 22 reviews))

What are the cons of working at Billtrust according to real employee reviews?

"Layoffs happen every few months, and most people are actively looking for a way out." ((in 14 reviews)); "In three years I had 9 different managers." ((in 10 reviews)); "Upper management does not understand Agile and Scrum which causes a lot of frustration and confusion." ((in 7 reviews)); "Training is challenging because nothing is written down." ((in 5 reviews)); "The leadership's unwillingness to address this toxic behavior left many team members feeling demoralized and undervalued." ((in 5 reviews))

What are employees saying about Billtrust layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Billtrust layoffs and their outlook for job security at Billtrust in 2026.

What are the top reviewed Billtrust locations?

Hamilton , Lawrenceville , Denver , Chicago , New York , Newark , Philadelphia , Princeton , New Brunswick , Trenton , Atlanta , Jersey City , Los Angeles , Asheville , Raleigh , Dallas , Boston , Edison , Salt Lake City , Joliet , West Chicago , Lawrence , Milwaukee , Austin , Minneapolis , Nashville , Anaheim , West Sacramento , Boulder , Colorado Springs

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Billtrust

Billtrust reviews

3.5

60% would recommend to a friend

(403 total reviews)

Grant Halloran

68% approve of CEO

53% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Compensation and benefits

3.6

Culture & values

3.5

Work/Life balance

3.4

Career opportunities

3.2

Senior management

Billtrust has an employee rating of 3.5 out of 5 stars, based on 403 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

403 reviews

1.0

Feb 10, 2023

Layoffs in less than 2 months of having new ceo.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The coworkers were always a pleasure to work with

Cons

We were told when they got bought out by EQT that there wouldn’t be structural changes in at least the first year. New CEO barely got his foot into the door and he already laid off 8% of the staff. Everything the old CEO stood for, he flushed down the drain. So much for a “family first”company.

4.0

Feb 7, 2023

Great until the acquisition

Technical support specialist

Recommend

CEO approval

Business Outlook

Pros

Great values Great people Great benefits Plenty of room for growth

Cons

Acquisition with new C Suites may change what is great about this company. In less that 2 months layoffs began with no warning. Being laid off by email is not indicative of the values the founder/former CEO stood for.

1.0

Feb 6, 2023

struggle (layoffs) -> go public (layoffs) -> go PE (layoffs) -> ?

Individual contributor

Recommend

CEO approval

Business Outlook

Pros

It was the people you worked with.

Cons

Very top-heavy company. Held back on going public for a long time, laid off people. Hired more "leaders" after hollowing-out the technical org. Went the SPAC route to going public, laid off people, hired more "leaders" Stock goes downhill for a year. Sold to a PE firm for less than the SPAC stock price, annoying investors and employees. Now significant numbers of layoffs across the company. For a place that used to pride itself on people and culture it certainly jettisoned that in a hurry when it started looking to go public, and it's only gotten worse. New CEO's gonna take the brunt of this even though the dysfunction goes back years.

Viewing 217 - 219 of 403 Reviews

Jobs at Billtrust

Manager, Customer Support

Account Manager (Enterprise)