Does Billtrust pay their employees well?

According to anonymously submitted Glassdoor reviews, Billtrust employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Billtrust. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Billtrust?

60% of Billtrust employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Billtrust 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Billtrust?

Sales (17) , Account Executive (11) , Account Development Representative (10) , Project Manager (10) , Manager (9) , Software Engineer (9) , Sales Executive (7) , Marketing (5) , Anonymous (4) , Customer Support (4) , Director (4) , Sales Representative (4) , Senior Project Manager (4) , Senior Software Engineer (4) , Account Manager (3)

What are the pros of working at Billtrust according to real employee reviews?

"There is a great culture and camaraderie if you choose to immerse yourself in it." ((in 67 reviews)); "We have many people that are great at their job and enthusiastic and wanting to make change." ((in 53 reviews)); "The work life balance is great!" ((in 24 reviews)); "Good benefits, the on" ((in 22 reviews)); "Open PTO (though this can be a con if you or your manager don't prioritize PTO)" ((in 21 reviews))

What are the cons of working at Billtrust according to real employee reviews?

"Layoffs happen every few months, and most people are actively looking for a way out." ((in 15 reviews)); "Some internal politics, some bad managers, but you will find that in every company." ((in 11 reviews)); "No training except on the job and everyone is busy so it's hard to get time." ((in 8 reviews)); "Upper management does not understand Agile and Scrum which causes a lot of frustration and confusion." ((in 7 reviews)); "Could do better with bonus" ((in 4 reviews))

What are employees saying about Billtrust layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Billtrust layoffs and their outlook for job security at Billtrust in 2026.

What are the top reviewed Billtrust locations?

Hamilton , Lawrenceville , Denver , Chicago , New York , Newark , Philadelphia , Princeton , New Brunswick , Trenton , Atlanta , Jersey City , Los Angeles , Asheville , Raleigh , Dallas , Boston , Edison , Salt Lake City , Joliet , West Chicago , Lawrence , Milwaukee , Austin , Minneapolis , Nashville , Anaheim , West Sacramento , Boulder , Colorado Springs

Billtrust reviews

3.5

60% would recommend to a friend

(402 total reviews)

Grant Halloran

68% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Billtrust has an employee rating of 3.5 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Billtrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

402 reviews

5.0

Apr 14, 2022

Billtrust really is a great place to work!

Sales

Recommend

CEO approval

Business Outlook

Pros

My two favorite values are 'Customer Commitment' and 'Family First'! Billtrust ALWAYS understands when you need to take care of family and without our customers, there would not be a Billtrust. Billtrust provides you with tools you need to grow professionally and even personally - you just have to use them. I am reminded all the time how valuable I am or needed on the team and I'm lucky to have a great manager whom I continue to learn from everyday. I can't complain about the salary - I like to believe it is a reflection of what I bring to the table.

Cons

I don't have any cons really but if the employee cost for medical benefits for a family could improve and the medical coverage and dental coverage could improve - that would be a bonus!

4.0

Apr 14, 2022

A great place to work!

Applications support engineer

Recommend

CEO approval

Business Outlook

Pros

- Our clients are top brands and we are doing incredible things that impact the way business is done in the FinTech space. - Management here truly cares about your growth as long as you strive to make an impact within the organization. - You will be challenged technically with many opportunities to think outside the box to meet customer demands. - There isn't a day that goes by where you aren't learning

Cons

- Fast paced work environment. - Exciting yet competing demands.

4.0

Apr 14, 2022

Room for Growth

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Good benefits package - Solid stock options - Flexible PTO - Great onboarding and training process

Cons

- Lots of micromanagement - Not a lot of real culture or community

Viewing 241 - 243 of 402 Reviews

Jobs at Billtrust

Manager, Customer Support

Billtrust

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Billtrust really is a great place to work!

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