Is Birdeye a good company to work for?

Birdeye has an overall rating of 3.9 out of 5, based on over 1,245 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 72% of employees would recommend working at Birdeye to a friend and 75% have a positive outlook for the business. The best reviews about Birdeye have been left by employees working as Customer Success , Customer Success Manager and Sales Development Representative (SDR) .

Does Birdeye pay their employees well?

According to anonymously submitted Glassdoor reviews, Birdeye employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Birdeye. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Birdeye?

72% of Birdeye employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Birdeye 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Birdeye?

Account Executive (121) , Business Development Representative (BDR) (43) , Software Engineer (42) , Sales Development Representative (SDR) (39) , Customer Success Manager (34) , Senior Software Engineer (27) , Sales Development Representative (23) , Customer Success (18) , Sales (16) , Senior Account Executive (16) , Technical Support Engineer (15) , Implementation Specialist (14) , Account Manager (13) , Backend Engineer (12) , Anonymous (11)

What are the pros of working at Birdeye according to real employee reviews?

"Great culture and work ethics" ((in 126 reviews)); "Great people across the organization" ((in 66 reviews)); "So happy I joined a great org and team!" ((in 62 reviews)); "Explosive Growth Great Leadership Fast Paced Tremendous Resources" ((in 46 reviews)); "Great benefits and 401K" ((in 41 reviews))

What are the cons of working at Birdeye according to real employee reviews?

"There is no personal life and no work life balance." ((in 36 reviews)); "However, this was overshadowed by poor management and their lack of knowledge on how to effectively manage a team." ((in 35 reviews)); "Projects, pipelines are dependent upon on the upper management, instead of product needs." ((in 11 reviews)); "Limited innovation opportunities due to favoritism and internal conflicts" ((in 3 reviews))

What are employees saying about Birdeye layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Birdeye layoffs and their outlook for job security at Birdeye in 2026.

What are the top reviewed Birdeye locations?

Dallas , Irving , Palo Alto , Denver , Sunnyvale , Coppell , Chicago , Austin , Sacramento , Texas City , Los Angeles , Salt Lake City , Detroit , Houston , Rancho Cordova , San Francisco , Miami , Nevada , Dallas-Fort Worth , North Salt Lake , Oswego , Arlington , Ashburn , Kansas City , New York , Oneonta , Osceola , Phoenix , Ann Arbor , Stillwater

Birdeye reviews

3.9

72% would recommend to a friend

(1,226 total reviews)

Naveen Gupta

79% approve of CEO

75% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Compensation and benefits

3.9

Culture & values

3.9

Work/Life balance

3.8

Senior management

3.8

Career opportunities

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Jan 14, 2019

BirdEye is going places

Account executive

Recommend

CEO approval

Business Outlook

Pros

One of the best thing is that Company takes employee feedback seriously and constantly seeking more and more feedback. In the short two years I've been here I've seen issues arise and issues addressed. Love the bar raisers and inspire to be one.

Cons

Need a bigger office space.

Birdeye Response

7y

Two short years - Thank you for your time and dedication! We are doing our due diligence with regard to a bigger office - our growth has definitely impacted our physical space. It's great to hear from the team that we have found workable solutions to potential or existing issues. Thanks again for your review and your hard work!

4.0

Jan 10, 2019

One of the best places to work in DFW!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits (virtually free coverage for the employee) Awesome work environment Team atmosphere Great perks

Cons

Not as centrally located as I would like (Irving), so not on the public transportation route.

Birdeye Response

7y

Not virtually free employee coverage, it is free coverage!! It's great to hear you enjoy the perks, I know the leadership team works hard to come up ways to acknowledge and reward employees for their efforts and contributions. The location of the office can be a tough commute for some, so we appreciate you being here (even without being able to use public transport)

5.0

Jan 10, 2019

Love working here. Management and team is 5 stars

Strategic account manager

Recommend

CEO approval

Business Outlook

Pros

Family environment, great benefits and awesome solution

Cons

I am remote but none really

Birdeye Response

7y

Shout out to our remote team! Thanks for the review and the work you do from your remote location! Come join us onsite for a day or two so you can experience the vibe and culture of the office environment with the rest of the team!

Viewing 1048 - 1050 of 1,226 Reviews

Jobs at Birdeye

Account Manager

Dallas, TX

View job

Customer Success Manager, Enterprise

Customer Success Manager, Commercial

Business Development Representative - Hybrid 3x/Week DFW

Birdeye

Birdeye reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

BirdEye is going places

One of the best places to work in DFW!

Love working here. Management and team is 5 stars

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