Birdeye reviews

3.9

72% would recommend to a friend

(1,226 total reviews)
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Naveen Gupta

79% approve of CEO

75% positive business outlook

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Jan 9, 2018

Challenging, but AWESOME

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

High-Velocity: growth, career opportunities, ability to pioneer, your impact actually matters and is evident

Cons

Start-up: there can be a lot of change, there can be "growth pains" - so you have to be aware and ready for these. However, as with any opportunity... you can be distracted by the "noise" or accept the landscape and focus your energy on creating impact.

5.0
Dec 29, 2017
Recommend
CEO approval
Business Outlook

Pros

The people at BirdEye make the company. The sales leaders in Dallas are great. They really want employees to thrive and do well. The direct leadership of the Mid Market/Enterprise Customer Success team is second to none and the upper leadership allows the team to do its job. The team members are all extremely talented, as well as intelligent. This is true throughout the company but it certainly stands out with this team.

Cons

The platform is constantly evolving which means that things break. The focus on innovation, at times, seems to overshadow issues with existing features and functions. There does seem to be a new focus on the core offering which is refreshing.

5.0
Dec 28, 2017

Great People, Opportunity for Growth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There's a really strong group of people here across all levels who make working here fun and interesting. Like most startups, there's a lot of opportunity to raise your hand and work on projects that interest you and to grow your career.

Cons

Like any startup, time and resources can be scarce.

Viewing 1144 - 1146 of 1,226 Reviews

Glassdoor has 1,245 Birdeye reviews submitted anonymously by Birdeye employees. Read employee reviews and ratings on Glassdoor to decide if Birdeye is right for you.