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      Birdeye

      Engaged Employer

      Birdeye reviews

      3.9

      72% would recommend to a friend

      (1,226 total reviews)
      avatar

      Naveen Gupta

      79% approve of CEO

      75% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Compensation and benefits

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.8

      Senior management

      3.8

      Career opportunities

      Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      2.0
      Jul 23, 2025

      Wouldn't recommend

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      The product itself is quite good I found the culture/people in the sales team to be largely friendly and very decent. Most of the SDR leadership was very helpful and tried their best Initial training for first month or two quite useful for a relatively new SDR

      Cons

      Constantly moving goalposts in terms of progression Barely 30% of the team hitting targets - Targets not adjusted even when leads, target clients or even segments change Too many team meetings about nothing Leads are terrible Genuinely soul destroying-enthusiasm killing job for large parts, makes going to work in the morning very difficult Insane turnover - people come and go before you even know their name just about. The SDR leadership were clearly under significant pressure to hit targets so threw every 2nd person on a PIP - didn't result in people improving just a roundabout of people getting on PIPS and leaving within a month or two Poor pay

      5.0
      Jul 19, 2025

      A great place to work with its own unique rich culture

      Account executive, enterprise
      Recommend
      CEO approval
      Business Outlook

      Pros

      birdeye.com is unrelenting in making sure customers are satisfied and get returns of their investment. When you are on the front line you can be assured that the company will do whatever it takes to make sure the customer is successful. As a customer facing employee you can feel good about your customers success stories. birdeye.com also provides new challenges on a regular basis, that i like most. The flood of new products and new technologies keeps everyone on their toes.

      Cons

      The pace is very rapid and managing work life balance can be difficult for those who move slowly. There is so much to do and yet so little time.

      Viewing 127 - 129 of 1,226 Reviews
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      ReviewsBirdeye reviews

      Glassdoor has 1,245 Birdeye reviews submitted anonymously by Birdeye employees. Read employee reviews and ratings on Glassdoor to decide if Birdeye is right for you.