Birdeye reviews

3.9

72% would recommend to a friend

(1,226 total reviews)
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Naveen Gupta

79% approve of CEO

75% positive business outlook

Birdeye has an employee rating of 3.9 out of 5 stars, based on 1,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Birdeye employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Jun 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Honestly? Very few. A couple of decent people trying to survive the chaos. Tech stack was okay, but completely wasted in an environment like this

Cons

This was hands down the worst job I’ve ever had. Soul-sucking, demoralising, and run by people who care only about protecting themselves and looking good to upper management. Management operates like a clique of petty high school bullies. Zero leadership ability, no empathy, no accountability—just egos and power trips. SDRs are constantly put on PIPs not to improve, but to be pushed out. It's a pressure cooker built on fear, not development. Staff turnover is absolutely wild. People are hired, burned out, and tossed aside like garbage. It's a full-blown sausage factory churning out sales fodder. The Australian leadership is embarrassingly out of their depth—clueless, insecure, and totally unfit to lead. Bureaucracy is suffocating. Every decision requires layers of approval from people who have no idea what they’re doing. The culture is toxic beyond belief—fake enthusiasm, zero transparency, and constant micromanagement.

1.0
Jun 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote unless you live in Dallas

Cons

Owners have no clue on what they are doing. Senior leadership changes direction almost daily. Product is dying.

Viewing 145 - 147 of 1,226 Reviews

Glassdoor has 1,245 Birdeye reviews submitted anonymously by Birdeye employees. Read employee reviews and ratings on Glassdoor to decide if Birdeye is right for you.