Pros
The Environment:
The people who work here are honestly what makes this company amazing to work for. Everyone is super dedicated to not only the company/platform but also the professional/personal growth of each other. I began in Support when I first began with BA (right after they had moved from San Francisco to San Diego) and found the entire team from Product to Sales was integral in me excelling at my daily duties.
The Perks:
Located in La Jolla, the office is in a great spot for just about everything. We are a quick walk to the Cove or to any of the restaurants/shops in the area. Many of our team building exercises are done in the surrounding area or on the building's rooftop. Having a kitchen with provided snacks/drinks is a huge plus and there is also a grocery store across the street if I needed anything else. I have been apart of some really cool quarterly events and happy hours with the team. We do a lot of team building and its a huge emphasis on our culture.
The Position:
As a support representative, I received a huge amount of materials and hands on training that contributed to me learning the platform quickly and scaling my work load from a rookie to a consistent day-to-day contributor. Anytime I felt stuck or needed help, someone was always willing to assist or help work through a particularly difficult case. Whether it was through email or phones, Support is a blast and our customers are a lot of fun to work with.
Job Growth:
I have moved up twice since I joined almost 2 years ago. First, I became a Partner Success Manager which allowed me to do sales/marketing training with our new clients. The more involved I was in the day-to-day activities, the more I was noticed and I was eventually promoted to Supervisor where I now am currently. There is definetly more opportunity to grow and the Management Team always makes it a point to discuss where we are at currently (we have monthly one-on-one meetings) and what I need to accomplish respectively to continually grow with the company. I started at a time where they had just moved and a lot of the growth I have had is just due to hard work, being a team player, and caring about my job.
Cons
None to be honest. It is a fantastic opportunity and working here has been one of the more exciting things in my professional career.