Black Box reviews

2.9

38% would recommend to a friend

(678 total reviews)
avatar

Sanjeev Verma

40% approve of CEO

38% positive business outlook

Black Box has an employee rating of 2.9 out of 5 stars, based on 678 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Black Box employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

678 reviews
1.0
Jul 10, 2026

Easy night shifts, but heavy micromanagement and no future

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy work especially on nights most people have gaming pc's, consoles, or watch Netflix to pass the time

Cons

Manager is expert level micromanager. Typical MSP - all the work, blame, and pressure falls on you, so I hope you like doing everyone else's job.

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

There genuinely are a lot of great people working here but they are often lower level employees. Great work-life balance and flexibility (for the most part..) Solid benefits package(health insurance, PTO, etc)

Cons

Communication with management is very poor. They hardly consider the opinions of the “worker bees.” Compensation and incentives slowly eroded while you continue to take on more work. “Feathers in your cap” does not count as compensation. Very little, if any, commission. Far too aggressive targets for the resources available. Extreme offshoring of existing positions leading to everyone feeling like they have a gun pointed to their head. Executives hardly have any idea what their organization even looks like on a day to day basis. “Visionary” executives don’t cut it. Most importantly: non-existent path for career development and growth. Taken advantage of, especially in this role. Major conflicts of interests with AM’s and management surrounding growing out of the SSE position.

Viewing 1 - 3 of 678 Reviews

Glassdoor has 801 Black Box reviews submitted anonymously by Black Box employees. Read employee reviews and ratings on Glassdoor to decide if Black Box is right for you.