Is Blackbaud a good company to work for?

Blackbaud has an overall rating of 3.2 out of 5, based on over 1,805 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 55% of employees would recommend working at Blackbaud to a friend and 44% have a positive outlook for the business. The best reviews about Blackbaud have been left by employees working as Intern , Director and Sales Development Representative (SDR) .

Does Blackbaud pay their employees well?

According to anonymously submitted Glassdoor reviews, Blackbaud employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Blackbaud. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Blackbaud?

55% of Blackbaud employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blackbaud 3.9 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Blackbaud?

Account Executive (107) , Software Engineer (35) , Senior Software Engineer (33) , Senior Account Executive (29) , Project Manager (26) , Customer Success Manager (25) , Customer Support Analyst (25) , Director (25) , Customer Support (24) , Manager (23) , Sales (23) , Business Analyst (20) , Consultant (20) , Customer Support Associate (19) , Sales Development Representative (SDR) (16)

What are the pros of working at Blackbaud according to real employee reviews?

"I'm surrounded by intelligent people that are passionate about their careers and are overall great people." ((in 199 reviews)); "Benefits are good and pto grows with you" ((in 131 reviews)); "Flexible and great culture." ((in 118 reviews)); "Company is very flexible and works with their employees to have a good work/life balance." ((in 84 reviews)); "Coworkers are great and make it worth the stress." ((in 42 reviews))

What are the cons of working at Blackbaud according to real employee reviews?

"The pay is low and the bonuses are not available until 14 months later." ((in 88 reviews)); "Change management is poor at best." ((in 78 reviews)); "Senior leadership get in the way of actual work." ((in 54 reviews)); "Low salaries for LATAM workers" ((in 43 reviews)); "Managers haven’t all been in the role before so unable to truly help sell or understand how to close deals start to finish" ((in 38 reviews))

What are employees saying about Blackbaud layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blackbaud layoffs and their outlook for job security at Blackbaud in 2026.

What are the top reviewed Blackbaud locations?

Charleston , Austin , Daniel Island , Indianapolis , Cambridge , Dallas , San Diego , New York , Plano , Mount Pleasant , Atlanta , Charlotte , Washington , Woodbridge , Chicago , Saint Paul , Bedford , Boston , Minneapolis , Denver , Remote , Emeryville , San Francisco , Orlando , North Charleston , South Plainfield , Kansas City , Greensboro , Raleigh , Greenfield

Blackbaud reviews

3.2

55% would recommend to a friend

(1,720 total reviews)

Michael Gianoni

58% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

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Veteran status

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews

1.0

Jun 23, 2023

Horribly Mismanaged

Executive assistant

Recommend

CEO approval

Business Outlook

Pros

Many people work there because of the company's stated mission. They are people with heart for the customers.

Cons

The company's mission is all talk by the executive team. They are over paid and out of touch with their customers and employees.

3.0

Apr 1, 2023

A good company in decline

Data engineer

Recommend

CEO approval

Business Outlook

Pros

Good remote work policy Good mission and causes in the Non-Profit sector Strong technology focus, particularly in Azure Strong individual contributions and many staff with long tenure (not so many now)

Cons

Continual reorganizations and layoffs, almost every year Product Engineering department obsessed with building everything from scratch A declining and aging product portfolio Very weak and unstable middle-management Limited career options/opportunities Recent large amount of layoffs with many very experienced staff getting laid off Poor leadership who are there for the big paychecks and bonuses

Blackbaud Response

3y

Hello! Thanks for your review. We implemented a workforce strategy to provide flexibility and choice to our employees. We no longer require employees to be tied to a specific geography as we are a remote-first company! We are committed to continually learning from our current and former employees to see how we can ensure Blackbaud is a great place to work, so if you'd like to provide additional feedback please email us at blackbaudrecruiting@blackbaud.com. Thank you for sharing your experience.

3.0

Feb 25, 2023

Lack of investment in People, Process and Technology

Principal data analyst

Recommend

CEO approval

Business Outlook

Pros

Fun place to work, some smart people, lots of opportunity to give back to the community through volunteering.

Cons

Lack of investment for initiatives, a do more with less mentality. Constantly changing priorities, frequent reorganization and layoffs. Internal silos that cause lack of transparency. Minimal growth opportunity and low salaries except at the top of the organization.

Viewing 298 - 300 of 1,720 Reviews

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