Blackbaud reviews

3.2

54% would recommend to a friend

(1,714 total reviews)
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Michael Gianoni

57% approve of CEO

42% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,714 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Jan 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team and great leadership Clear goals and KPIs Good support from leadership Great resources for training Amazing PTO incentives when quota is met

Cons

Low base pay with commission cap Must be online from the hours 8:30-5 despite being remote even if daily KPIs are hit Only path is AE or MDR

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Blackbaud Response
5mo
Thank you for your positive feedback! We’re thrilled to hear that you’ve had such a strong experience with your team and leadership. Clear goals, consistent support, and meaningful training resources are core to how we aim to empower our employees, and it’s great to know these elements have made a difference for you. We’re especially glad the PTO incentives tied to performance have been a motivating and rewarding part of your experience. We appreciate you also sharing areas where we can improve. While your note focuses on some structural constraints, hearing what’s working well—and what could work even better—helps us continue building an environment where our teams can thrive. Thanks again for taking the time to share your experience and the positives that have mattered most to you.
5.0
Jan 2, 2026

Great

Recommend
CEO approval
Business Outlook

Pros

I enjoy working for the company

Cons

The people are great to work with.

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Blackbaud Response
5mo
Thanks for your review! We appreciate you taking the time to tell us about your experience working at Blackbaud. One of our best assets is our company culture, and that starts first with our people. We pride ourselves on the amazing individuals that we get to work with everyday! Thanks again for sharing your experience!
1.0
Dec 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Initial payment Technologies Pay pay

Cons

No recognition to hard workers Poor performance review Hike does not depend on performance or hard work People not working much getting paid more hike compared to people who work does not get hike what they are worth Suitable for developers below 5 years Not suitable for senior level employees

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Blackbaud Response
5mo
Thank you for sharing your experience and feedback. We’re glad to hear you appreciated the technologies and initial onboarding process. We strive to ensure our hiring process is fair and inclusive, and we will continue to review our practices to uphold that standard. Thank you again for your candid input—it helps us identify areas where we can improve and create a better experience for all employees.
Viewing 37 - 39 of 1,714 Reviews

Glassdoor has 1,799 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.