Great talent; mis-aligned organization
Pros
Lots of areas to make an impact as an individual contributor. Opportunities to design, develop, maintain, and support Greenfield micro services with an awesome engineering system in place. Great place to learn if you are self-motivated
Cons
Engineers aren't incentivized well enough to care about the business targets / outcomes, so they naturally don't really care. This leads to lots of fluff and waste being created that doesn't improve customer satisfaction. So many "shiny new things" that get local praise, but then business / senior leadership isn't able to produce results that improve customer satisfaction because people are building things customers aren't asking for. This is definitely a culture where you can be kind and coast by for decades without really innovating and growing. It can be difficult to work on teams because many of the other folks simply are maintaining the status quo and are resistant to any sort of change