Is Blackbaud a good company to work for?

Blackbaud has an overall rating of 3.2 out of 5, based on over 1,807 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at Blackbaud to a friend and 42% have a positive outlook for the business. The best reviews about Blackbaud have been left by employees working as Intern , Director and Sales Development Representative (SDR) .

Does Blackbaud pay their employees well?

According to anonymously submitted Glassdoor reviews, Blackbaud employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Blackbaud. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Blackbaud?

55% of Blackbaud employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blackbaud 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Blackbaud?

Account Executive (107) , Software Engineer (35) , Senior Software Engineer (33) , Senior Account Executive (29) , Project Manager (26) , Customer Success Manager (25) , Customer Support Analyst (25) , Director (25) , Customer Support (24) , Manager (23) , Sales (23) , Business Analyst (20) , Consultant (20) , Customer Support Associate (19) , Sales Development Representative (SDR) (16)

What are the pros of working at Blackbaud according to real employee reviews?

"I'm surrounded by intelligent people that are passionate about their careers and are overall great people." ((in 210 reviews)); "Benefits are good and pto grows with you" ((in 128 reviews)); "Flexible and great culture." ((in 114 reviews)); "Company is very flexible and works with their employees to have a good work/life balance." ((in 84 reviews)); "Coworkers are great and make it worth the stress." ((in 43 reviews))

What are the cons of working at Blackbaud according to real employee reviews?

"The pay is low and the bonuses are not available until 14 months later." ((in 83 reviews)); "Change management is poor at best." ((in 76 reviews)); "Annual restructuring and layoffs." ((in 66 reviews)); "Senior leadership get in the way of actual work." ((in 55 reviews)); "Salary is low for the job" ((in 42 reviews))

What are employees saying about Blackbaud layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blackbaud layoffs and their outlook for job security at Blackbaud in 2026.

What are the top reviewed Blackbaud locations?

Charleston , Austin , Daniel Island , Indianapolis , Cambridge , Dallas , San Diego , New York , Plano , Mount Pleasant , Atlanta , Charlotte , Washington , Woodbridge , Chicago , Saint Paul , Bedford , Boston , Minneapolis , Denver , Remote , Emeryville , San Francisco , Orlando , North Charleston , South Plainfield , Kansas City , Greensboro , Raleigh , Greenfield

Blackbaud reviews

3.2

55% would recommend to a friend

(1,722 total reviews)

Michael Gianoni

60% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,722 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,722 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews

1.0

May 1, 2026

Remote work is the only benefit amidst poor support

Senior account executive

Recommend

CEO approval

Business Outlook

Pros

Being fully remote was the only plus

Cons

Literally everything else… lack of proper support/training, micromanagement, unwillingness to help find the right fit.

Blackbaud Response

2mo

Thank you for taking the time to share your experience. We’re glad to hear that working fully remote was a positive aspect for you, as being a remote-first organization is an important part of how we support flexibility and wellbeing for our teams. We aim to create an environment where people can do meaningful work while balancing their lives outside of work, and we appreciate you calling out that benefit. We also recognize that experiences can vary by team and role, and we respect that this was your personal perspective. Our intent is to foster supportive teams, thoughtful leadership, and opportunities for growth aligned to both individual strengths and business needs, even though that may not have matched your expectations. We value all feedback, as it helps provide insight into how our culture and ways of working are experienced across the organization.

2.0

Apr 23, 2026

Great teammates but concerns about senior leadership's focus

Business analyst principal

Recommend

CEO approval

Business Outlook

Pros

Great teammates and customers. Contributing to nonprofits with mostly great missions. Mostly good direct managers.

Cons

Senior leadership too beholden to the stock market and short term thinking. This has led to nearly annual layoff cycles, significant offshoring of jobs, and a deteriorating relationship with customers.

Blackbaud Response

2mo

Thank you for sharing your experience and for the many years you spent contributing to Blackbaud. We’re glad to hear that you valued your teammates, customers, and the opportunity to support nonprofits and missions that make a meaningful difference, as well as the positive relationships you had with many direct managers. We understand that perspectives can differ, particularly around leadership decisions and long-term direction, and we respect that this was your personal experience. As a company focused on social impact, we strive to balance the needs of our customers, employees, and the broader mission we serve, even though that balance may not always feel the same to everyone.

1.0

Mar 19, 2026