Is Blackbaud a good company to work for?

Blackbaud has an overall rating of 3.2 out of 5, based on over 1,807 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at Blackbaud to a friend and 42% have a positive outlook for the business. The best reviews about Blackbaud have been left by employees working as Intern , Director and Sales Development Representative (SDR) .

Does Blackbaud pay their employees well?

According to anonymously submitted Glassdoor reviews, Blackbaud employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Blackbaud. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Blackbaud?

55% of Blackbaud employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blackbaud 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Blackbaud?

Account Executive (107) , Software Engineer (35) , Senior Software Engineer (33) , Senior Account Executive (29) , Project Manager (26) , Customer Success Manager (25) , Customer Support Analyst (25) , Director (25) , Customer Support (24) , Manager (23) , Sales (23) , Business Analyst (20) , Consultant (20) , Customer Support Associate (19) , Sales Development Representative (SDR) (16)

What are the pros of working at Blackbaud according to real employee reviews?

"I'm surrounded by intelligent people that are passionate about their careers and are overall great people." ((in 210 reviews)); "Benefits are good and pto grows with you" ((in 128 reviews)); "Flexible and great culture." ((in 114 reviews)); "Company is very flexible and works with their employees to have a good work/life balance." ((in 84 reviews)); "Coworkers are great and make it worth the stress." ((in 43 reviews))

What are the cons of working at Blackbaud according to real employee reviews?

"The pay is low and the bonuses are not available until 14 months later." ((in 83 reviews)); "Change management is poor at best." ((in 76 reviews)); "Annual restructuring and layoffs." ((in 66 reviews)); "Senior leadership get in the way of actual work." ((in 55 reviews)); "Salary is low for the job" ((in 42 reviews))

What are employees saying about Blackbaud layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blackbaud layoffs and their outlook for job security at Blackbaud in 2026.

What are the top reviewed Blackbaud locations?

Charleston , Austin , Daniel Island , Indianapolis , Cambridge , Dallas , San Diego , New York , Plano , Mount Pleasant , Atlanta , Charlotte , Washington , Woodbridge , Chicago , Saint Paul , Bedford , Boston , Minneapolis , Denver , Remote , Emeryville , San Francisco , Orlando , North Charleston , South Plainfield , Kansas City , Greensboro , Raleigh , Greenfield

Blackbaud reviews

3.2

55% would recommend to a friend

(1,722 total reviews)

Michael Gianoni

60% approve of CEO

42% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.9

Work/Life balance

3.6

Culture & values

3.2

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,722 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Sep 4, 2022

Blackbaud review

Principal software engineer

Recommend

CEO approval

Business Outlook

Pros

Good work environment Benefits Work life balance Learnings Supportive Managers

Cons

Too much of Managers Software Engineering Managers not acting technically Agile is not followed to great extend

Blackbaud Response

3y

Thanks for your review! We appreciate you taking the time to tell us about your experience working at Blackbaud. We've worked hard to create a supportive environment, where our growth means your growth and new opportunities for the company mean new possibilities for you. We understand that we could always improve and would love to hear additional feedback if you are opening to sharing! Please email blackbaudrecruiting@blackbaud.com. We would love to hear from you, so that we can continue to make Blackbaud a great place to work. Thank you for your feedback!

4.0

Sep 1, 2022

Fun Place

Account executive

Recommend

CEO approval

Business Outlook

Pros

Remote life, lots of incentives for sales. flexible work hours if you have a good manager

Cons

They don't focus on training you on the software you're selling, just how to sell. They just throw you in with the wolves and expect you to sell something you don't know much about.

Blackbaud Response

3y

Hello! Thanks for sharing your experience working at Blackbaud. If you are open to sharing additional feedback and would like to talk more about your review, please email blackbaudrecruiting@blackbaud.com. We would love to hear from you, so that we can continue to make Blackbaud a better place to work. Thank you for your feedback!

5.0

Aug 30, 2022

Great salary

Account executive

Recommend

CEO approval

Business Outlook

Pros

Great salary and great culture

Cons

No negatives. Great company growing at the right pace.

Blackbaud Response

3y

Thanks for your review! We appreciate you taking the time to tell us about your experience working at Blackbaud. One of our best assets is our company culture, and that starts first with our people. We pride ourselves on the amazing individuals that we get to work with everyday! Thanks again for sharing your experience!

Viewing 472 - 474 of 1,722 Reviews

Jobs at Blackbaud

Business Development Representative

Remote

View job

Cyber Threat Intelligence Analyst

Strategic Pricing Analyst, AI Products

IT Vendor Relationship Manager

Blackbaud

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Fun Place

Great salary

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