Is Blackbaud a good company to work for?

Blackbaud has an overall rating of 3.2 out of 5, based on over 1,799 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 54% of employees would recommend working at Blackbaud to a friend and 42% have a positive outlook for the business. The best reviews about Blackbaud have been left by employees working as Intern , Director and Sales Development Representative (SDR) .

Does Blackbaud pay their employees well?

According to anonymously submitted Glassdoor reviews, Blackbaud employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Blackbaud. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Blackbaud?

54% of Blackbaud employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blackbaud 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Blackbaud?

Account Executive (107) , Software Engineer (35) , Senior Software Engineer (30) , Senior Account Executive (29) , Project Manager (26) , Customer Success Manager (25) , Customer Support Analyst (25) , Director (25) , Customer Support (24) , Manager (23) , Sales (23) , Business Analyst (20) , Consultant (20) , Customer Support Associate (19) , Sales Development Representative (SDR) (16)

What are the pros of working at Blackbaud according to real employee reviews?

"I'm surrounded by intelligent people that are passionate about their careers and are overall great people." ((in 196 reviews)); "Benefits are good and pto grows with you" ((in 131 reviews)); "Flexible and great culture." ((in 115 reviews)); "Company is very flexible and works with their employees to have a good work/life balance." ((in 84 reviews)); "Coworkers are great and make it worth the stress." ((in 44 reviews))

What are the cons of working at Blackbaud according to real employee reviews?

"Pay is low and hard to get raises over cost of living" ((in 83 reviews)); "Change management is poor at best." ((in 75 reviews)); "Annual restructuring and layoffs." ((in 67 reviews)); "Senior leadership get in the way of actual work." ((in 58 reviews)); "Low salaries for LATAM workers" ((in 39 reviews))

What are employees saying about Blackbaud layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blackbaud layoffs and their outlook for job security at Blackbaud in 2026.

What are the top reviewed Blackbaud locations?

Charleston , Austin , Daniel Island , Indianapolis , Cambridge , Dallas , San Diego , New York , Plano , Mount Pleasant , Atlanta , Charlotte , Washington , Woodbridge , Chicago , Saint Paul , Bedford , Boston , Minneapolis , Denver , Remote , Emeryville , San Francisco , Orlando , North Charleston , South Plainfield , Kansas City , Greensboro , Raleigh , Greenfield

Blackbaud reviews

3.2

54% would recommend to a friend

(1,714 total reviews)

Michael Gianoni

57% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,714 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews

3.0

Oct 5, 2025

Solid place to work

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Good pay, benefits and management

Cons

Could not work remote but I think that has changed

Blackbaud Response

8mo

Thanks for your review! We appreciate you taking the time to tell us about your experience working at Blackbaud. One of our best assets is our company culture, and that starts first with our people. We pride ourselves on the amazing individuals that we get to work with everyday! Yes, you are correct, we have implemented a workforce strategy to provide flexibility and choice to our employees work locations.

5.0

Oct 5, 2025

A perfect place to develop

Program manager

Recommend

CEO approval

Business Outlook

Pros

Exceptional internal progression and development programmes

Cons

A fair amount of international travel, but reflective of our client base

Blackbaud Response

8mo

Thank you for your positive feedback and 5-star rating. We value the skills, depth of knowledge, and individuality that each employee brings to help our customers build a better world. We strive for continual learning and development, pathways for internal mobility, and training.

5.0

Sep 24, 2025

Good work culture, good work life balance

Principal software engineer

Recommend

CEO approval

Business Outlook

Pros

1. Competitive Salary 2. Everyone is helping each other. 3. Good Leve policy.

Cons

We all are enjoying working in Blackbaud at Hyderabad office.

Blackbaud Response

9mo

Thank you for sharing your experience as a Principal Software Engineer at our Hyderabad office! We're thrilled to hear that you are enjoying your journey here. Your feedback highlights what makes Blackbaud special—collaboration, competitive benefits, and a supportive culture. We're especially proud of our Hyderabad team’s commitment to helping one another and fostering an environment where everyone can thrive. Thanks again for being a part of our mission and for helping shape the future of technology at Blackbaud!

Viewing 58 - 60 of 1,714 Reviews

Jobs at Blackbaud

Strategic Pricing Analyst, AI Products

Director, Implement To Renew

Director of Product Management, YourCause

Manager, Software Engineering - AI and Data Platform

Blackbaud

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A perfect place to develop

Good work culture, good work life balance

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