Blackbaud reviews

3.2

54% would recommend to a friend

(1,715 total reviews)
avatar

Michael Gianoni

57% approve of CEO

42% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,715 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Aug 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Pretty awesome clients and a lot of folks who want to help you internally

Cons

Slow to innovate and needs to get back to listening to the customer

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Blackbaud Response
10mo
Thank you for your positive review. Blackbaud unleashes the potential of the people and organizations who change the world. As the leading software provider exclusively dedicated to powering social impact, Blackbaud expands what is possible across the nonprofit and education sectors, at companies committed to social responsibility, and for individual change makers. Thanks again for feedback!
4.0
Aug 7, 2025

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Good people, good benefits, good management

Cons

Pay could be better, workload can be really heavy depending on the book of business you receive

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Blackbaud Response
10mo
Thank you for your review! Blackbaud is for people who want to be part of a team committed to fueling social impact. Here, you'll find colleagues who are authentically passionate about providing essential software for people and organizations changing the world.
2.0
Aug 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Paid on-time Great co-workers Remote First

Cons

The management (enterprise) team needs an overhaul, not a good place if you are a woman or support and embrace diversity and inclusion. HR defends and protects managements behavior. Men are promoted, fed leads, and acknowledged for leadership cohorts. Lack of general diversity across the organization.

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Blackbaud Response
10mo
We appreciate and value your feedback. We want to continue to make Blackbaud a better place to work so if you’re comfortable, please reach out to your HR Business Partner so they can assist.
Viewing 67 - 69 of 1,715 Reviews

Glassdoor has 1,800 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.