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      Blackbaud

      Engaged Employer

      Blackbaud reviews

      3.2

      54% would recommend to a friend

      (1,716 total reviews)
      avatar

      Michael Gianoni

      57% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,716 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      2K reviews
      1.0
      Jun 13, 2025

      If you're considering options, it may be worthwhile to explore other companies before deciding on Blackbaud.

      Customer support associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing significant to highlight here.

      Cons

      Frequent layoffs and lack of job security create a stressful environment. Management lacks clarity and consistency. Short employment spans (as little as 40 days) raise concerns about hiring practices. It's difficult to focus on work when you're constantly worried about job stability.

      avatar
      Blackbaud Response
      1y
      Thanks for sharing your experience working at Blackbaud. We are committed to continually learning from our current and former employees to see how we can ensure Blackbaud is a great place to work. Thank you for sharing your experience.
      3.0
      Jun 12, 2025

      Ok Company

      Workforce analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, not intrusive management and good work-life balance

      Cons

      The compensation is low, with no additional incentives for CR employees, aside from a $50 power and internet subsidy. I was hired as a Real-Time Analyst but was later assigned scheduling tasks that were not included in my contract, without receiving a pay increase.

      avatar
      Blackbaud Response
      1y
      Thank you for your feedback. We're pleased you value our culture and flexible work environment. We acknowledge your concerns and thank you for your input. Your insights are invaluable as we continue to make Blackbaud a better place to work.
      4.0
      Jun 10, 2025

      Really Enjoyed my time at Blackbaud

      Senior enterprise sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -I was at Blackbaud during a rapid growth stage before COVID and while rolling out BBMS. -At the time great vision, solid product, really tied to customers and their mission.

      Cons

      -I think after COVID they have lost their way a bit. -There was a real bait and switch with One Rate and how there would never be monthly minimums or monthly fees unless used, then during COVID they pushed a monthly cost to every product that was payment enabled. This was also roughly at the same time of the ransomware attack. -It is a company that I do not think should be publicly traded. It's very difficult to speak to an NPO that is asking you about executive compensation, when equity is cashed out by execs, it's all public and while product price and exec comps are separate issues, they are ultimately connected.

      avatar
      Blackbaud Response
      1y
      We appreciate your feedback. Our customers’ trust is a top priority and is embedded in everything we do. We are committed to providing them with the confidence that their technology and data are secure. We are committed to continually learning from our current and former employees to see how we can ensure Blackbaud is a great place to work. Thank you for sharing your experience.
      Viewing 82 - 84 of 1,716 Reviews
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      ReviewsBlackbaud reviews

      Glassdoor has 1,801 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.