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      Blackbaud

      Engaged Employer

      Blackbaud reviews

      3.2

      55% would recommend to a friend

      (1,722 total reviews)
      avatar

      Michael Gianoni

      60% approve of CEO

      42% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.9

      Work/Life balance

      3.6

      Culture & values

      3.2

      Compensation and benefits

      3.0

      Senior management

      3.0

      Career opportunities

      Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,722 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      May 27, 2016

      Knee-jerk reactionary

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The mission of customers is inspiring. Being the largest player in the space presents tremendous opportunities. There are countless talented employees at the company. The business does a great job of hiring like-minded individuals that everyone wants be around on a daily basis.

      Cons

      Decisions, organizational and strategic, are continually being made at the upper management level based on poor or limited information. Plans are rarely realized before a change of course is made, making it difficult to assess whether past efforts or actions were effective or not.

      3.0
      May 19, 2016

      Great people, good work, outdated saas products

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing co-workers doing great work with the nonprofit sector!

      Cons

      Company too late to invest in neccessary updates to outdated saas products = clients leaving for better/cheaper solutions.

      2.0
      May 13, 2016

      Love the clientele, love the role - hard to love the company

      Project manager & implementation consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Enabling non-profit success. Amazing, dedicated peer colleagues in the lower ranks. Applications capable of solving NFP pain points/business process needs. Good benefits. Decent pay. Flexible work situations.

      Cons

      Muddled product road map (exacerbated by steady stream of acquisitions over last 10 years) make for tough going (for sales, for marketing, for implementation teams, for support, and especially for the market and current customers). True product stew. Near-zero professional development investment in staff - bring it with you when on-board or plan on obtaining on your own. Low/no succession planning or career path viability - once you're plugged into a role, plan on staying there: aka "gotta move out to move up". Low visibility/accessibility/accountability for mid+ management: expect a blackbox (pun intended) from management and take your orders when they come tumbling out. The antithesis of "employee managed".

      Viewing 1312 - 1314 of 1,722 Reviews
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      Glassdoor has 1,807 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.