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      Blackbaud

      Engaged Employer

      Blackbaud reviews

      3.2

      55% would recommend to a friend

      (1,720 total reviews)
      avatar

      Michael Gianoni

      60% approve of CEO

      42% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.9

      Work/Life balance

      3.6

      Culture & values

      3.2

      Compensation and benefits

      3.0

      Senior management

      3.0

      Career opportunities

      Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Apr 24, 2014

      Good

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      People, people, people. Wonderful non-profit client organizations. Excellent benefits and employment perks. Hard working teams. Cafeteria and gym both within HQ building.

      Cons

      Internal silos and politics between senior management. Stuffy, corporate culture. Need to focus on the technology needs of employees and provide the right equipment and tools to get the job done.

      4.0
      Apr 21, 2014

      Learn the business, build relationships, work hard and move up.

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      -great people -market leader -location(Charleston SC) -career development -new CEO with some balls -new on boarding program for sales/marketing -publicly traded company(BLKB) -extremely competitive to get hired -arguably the best company to work for in charleston

      Cons

      -lack of product development under past CEO, Marc Chardon -got caught up in the acquisitions game -flagship product runs well but looks old(current leadership is committed to addressing this) -middle mgmt, like others have said, it is a problem. -sales reps get paid, solutions engineers do most of the work though. They get paid less. -support analysts seem to complain about lack of pay and long hours. -consultants are highly utilized, which can tend to burn them out quickly. -the marketing team has too many people for the amount of work to be done. I think they can condense those slots. Not enough revenue generators to justify the number of employees.

      4.0
      Apr 15, 2014

      A good place to do good

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great impact through the work of our clients. Interesting/challenging projects. Fantastic office in Bay Area. Culture, values and work/life balance are all pluses

      Cons

      It's a big company and some things are more complicated than necessary: human resources, help desk, etc. in particular.

      Viewing 1450 - 1452 of 1,720 Reviews
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      Glassdoor has 1,805 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.