Blackbaud reviews

3.2

55% would recommend to a friend

(1,719 total reviews)
avatar

Michael Gianoni

58% approve of CEO

44% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Feb 1, 2015
Recommend
CEO approval
Business Outlook

Pros

The mission of the company to serve non-profits makes it feel like you are doing something for the greater good. For the most part, people are nice and there are fun activities from time to time. Location at the Domain is convenient to major access roads and there are many options for grabbing lunch or drinks after work. PTO policy is good.

Cons

There has been a big shift in Engineering since the leadership changed near the end of 2013. More directors were brought in throughout 2014 and the micromanagement came on heavy. Command and control is the mode of operation. Engineers hours are watched and scrutinized rather than the outcome and value of what they are producing. The great vision of leadership is to make sure engineers time adds up to 90% of their available capacity. If you do that (and produce nothing of substance or value) you're ok. Don't expect promotions either. They have become stingier and stingier with those over the past year or so. Again, engineering leadership doesn't know how to motivate and retain engineers. It's no wonder the good ones are leaving. In general, compensation is much lower than other software companies in Austin.

1.0
Jan 31, 2015

Wool Pulled Over My Eyes

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice people to your face and that's about it

Cons

Compensation Management and every other aspect internally

5.0
Jan 13, 2015
Recommend
CEO approval
Business Outlook

Pros

The office culture here is great. I love the daily interaction with our non-profit clients. I really get the feeling that work that I am doing on a daily basis is making a difference. I work with an awesome team that is always looking to help each other out.

Cons

Right now I cannot think of any Cons of working at Blackbaud. They are aware of some of the items that have cropped up during the multiple acquisitions that have occured over the last 5 years and are making the necessary steps to rectify them slowly.

Viewing 1474 - 1476 of 1,719 Reviews

Glassdoor has 1,804 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.