Blackbaud reviews

3.2

55% would recommend to a friend

(1,719 total reviews)
avatar

Michael Gianoni

58% approve of CEO

44% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Oct 3, 2014

Small Company Feel with Big Politics

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company does great things for the non-profit customers and it is a rewarding job knowing that you are helping nonprofit customers make a world a better place. However, nonprofits have a small shoe-string budget and cannot afford to spend a lot of money. Nonprofits fundraise for a living and a means to survive.

Cons

The company is very political and you must play the game in order to get recognition and promotions. Pay is less than attractive with mediocre bonuses. The belief that hard work will win is a false reality. It is the staff member that brown-nose the most will move up in the chain while others watch. Rewards and recognitions are extremely unfair. If you don't make waves, you will be unnoticed. If you want your career to idle, this is the place to be. Technology is outdated at Blackbaud. Staffing at nonprofits are minimal with high turnovers. Invoices/billing to nonprofits are scrutinized. When the economy sunk, so did the company. Bonuses are share and given to everybody including poor performers. If you want your career to idle and coast through the remainder of your professional life, this is the perfect place to be.

4.0
Sep 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, NOC manager was flexible and approachable, the rest of the technicians were friendly, some of the NOC engineers shared their experience and knowledge. Compensation is industry standard. Work schedules were reasonable considering it's a 24/7 operation.

Cons

Favoritism among certain employees. It's not fair for other technicians to carry the work load for others.

3.0
Sep 23, 2014

Interesting culture, feel good charter

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Serving non-profits, many great people there, competitive salary

Cons

Very Charleston centric command/control. Slow to change.

Viewing 1495 - 1497 of 1,719 Reviews

Glassdoor has 1,804 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.