Blackbaud reviews

3.2

55% would recommend to a friend

(1,719 total reviews)
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Michael Gianoni

58% approve of CEO

44% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Apr 21, 2014
Recommend
CEO approval
Business Outlook

Pros

-great people -market leader -location(Charleston SC) -career development -new CEO with some balls -new on boarding program for sales/marketing -publicly traded company(BLKB) -extremely competitive to get hired -arguably the best company to work for in charleston

Cons

-lack of product development under past CEO, Marc Chardon -got caught up in the acquisitions game -flagship product runs well but looks old(current leadership is committed to addressing this) -middle mgmt, like others have said, it is a problem. -sales reps get paid, solutions engineers do most of the work though. They get paid less. -support analysts seem to complain about lack of pay and long hours. -consultants are highly utilized, which can tend to burn them out quickly. -the marketing team has too many people for the amount of work to be done. I think they can condense those slots. Not enough revenue generators to justify the number of employees.

2.0
Apr 19, 2014
Recommend
CEO approval
Business Outlook

Pros

Helping non-profits as a side effect of making money for senior execs. It feels good helping so many good causes but sometimes you wonder how much you are really helping them vs just making money.

Cons

They do not value their employees and their Austin office is terrible. Pay is below average there is a lot of vague pressure to do better, somehow. They tell employees to wait for it to get better but they do nothing to really help. The office in Austin is terrible and they make no effort to actually make it better. Whoever is spending money on that office is completely inept.

Viewing 1534 - 1536 of 1,719 Reviews

Glassdoor has 1,804 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.