Blackbaud reviews

3.2

55% would recommend to a friend

(1,719 total reviews)
avatar

Michael Gianoni

58% approve of CEO

44% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Apr 3, 2014

Help make the world a better place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team of fun people who enjoy serving non-profit clients while enjoying all the perks and benefits of a major for profit company. Austin Domain location offers many amenities and entertainment options.

Cons

Needs to press the accelerator on innovation for new non-profit fundraising and advocacy solutions. Company has tendency to coast on strength of market position instead of pushing technology forward.

3.0
Apr 3, 2014

Old but steady

Recommend
CEO approval
Business Outlook

Pros

Working with Nonprofits is fantastic, you will find that most of your colleagues are good people and generally the company has the best of intentions.

Cons

We can't help but step on our feet. Growth through acquisition has resulted in many half completed and partially implemented integrations or customer redeployments.

1.0
Apr 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Great co-works, some of the best and fun people I have ever met, nice building with gym and locker rooms, cafeteria and breakrooms with free coffee and plenty of refrigerators for food. Lots of social events that Blackbaud hosts for employees to get together.

Cons

Used to be able to drink on Fridays but due to insurance reasons that is probited now. Very bad, ineffective, weak immediate team managers. No leadership skills or backbone. So afraid of upper managment and customers that they will not take a stand a stand and backup their employees on anything, cases, new ideas, areas for improvement or assisting with progressions and career advancement. LIttle if any documentation on internal processes like progressions, or working cases or issues, you are left to figure a lot out on your own. LIttle training when you first start, you are left on your own. Unrealistic goals that you have to meet for progressions to another level on your team like project time, expensive certifications, continued education. Management does not explain to you how to advance in your own team or others, you are left to networking to figure this out. Team managers do not encourage people to advance, they try to keep them on their current team. There is an 18 month time comittment when you get hired as a new employee to Blackbaud support, which means you cannot advance to another team until the end of that time. This is not written in your employment offer letter, this is told to you verbally after you start, which is very deceiving. High work load, low pay, no recognition, only for negative things.

Viewing 1540 - 1542 of 1,719 Reviews

Glassdoor has 1,804 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.