Is Blackbaud a good company to work for?

Blackbaud has an overall rating of 3.2 out of 5, based on over 1,801 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at Blackbaud to a friend and 44% have a positive outlook for the business. The best reviews about Blackbaud have been left by employees working as Intern , Director and Sales Development Representative (SDR) .

Does Blackbaud pay their employees well?

According to anonymously submitted Glassdoor reviews, Blackbaud employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Blackbaud. This rating has been stable over the past 12 months.

How satisfied are employees working at Blackbaud?

55% of Blackbaud employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blackbaud 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Blackbaud?

Account Executive (107) , Software Engineer (35) , Senior Software Engineer (32) , Senior Account Executive (29) , Project Manager (26) , Customer Success Manager (25) , Customer Support Analyst (25) , Director (25) , Customer Support (24) , Manager (23) , Sales (23) , Business Analyst (20) , Consultant (20) , Customer Support Associate (19) , Sales Development Representative (SDR) (16)

What are the pros of working at Blackbaud according to real employee reviews?

"I'm surrounded by intelligent people that are passionate about their careers and are overall great people." ((in 199 reviews)); "Good benefits and resume builder" ((in 126 reviews)); "Flexible and great culture." ((in 119 reviews)); "Company is very flexible and works with their employees to have a good work/life balance." ((in 81 reviews)); "Coworkers are great and make it worth the stress." ((in 46 reviews))

What are the cons of working at Blackbaud according to real employee reviews?

"Pay is low and hard to get raises over cost of living" ((in 90 reviews)); "Change management is poor at best." ((in 75 reviews)); "Senior leadership get in the way of actual work." ((in 54 reviews)); "Salary is low for the job" ((in 38 reviews)); "There's no training on product knowledge and you'll feel like you know nothing even after working the job for years." ((in 30 reviews))

What are employees saying about Blackbaud layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blackbaud layoffs and their outlook for job security at Blackbaud in 2026.

What are the top reviewed Blackbaud locations?

Charleston , Austin , Daniel Island , Indianapolis , Cambridge , Dallas , San Diego , New York , Plano , Mount Pleasant , Atlanta , Charlotte , Washington , Woodbridge , Chicago , Saint Paul , Bedford , Boston , Minneapolis , Denver , Remote , Emeryville , San Francisco , Orlando , North Charleston , South Plainfield , Kansas City , Greensboro , Raleigh , Greenfield

Blackbaud reviews

3.2

55% would recommend to a friend

(1,716 total reviews)

Michael Gianoni

58% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,716 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,716 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews

4.0

Oct 7, 2024

Data integration

Recommend

CEO approval

Business Outlook

Pros

Good place to work, nice people

Cons

Pay could be better, but you're working with non-profits, so...

Blackbaud Response

1y

Thanks for your review! We appreciate you taking the time to tell us about your experience working at Blackbaud. One of our best assets is our company culture, and that starts first with our people. We pride ourselves on the amazing individuals that we get to work with everyday! Thanks again for sharing your experience!

2.0

Oct 1, 2024

Great mission, but not worth it

Marketing manager

Recommend

CEO approval

Business Outlook

Pros

The remote-first culture and flexibility are amazing, and Blackbaud does great work that you can feel good about. This company is full of incredibly talented, kind people who truly care about their work. I am proud of what I accomplished during my time here.

Cons

The salary is incredibly low compared to other tech companies. I survived two rounds of layoffs in under a year, and one of those cut my team in half at the holidays. Just brutal. I was given more and more work beyond the scope of my job description, going above and beyond until I burned out, but my management was never satisfied. My role and contributions were not valued, and my manager took credit for my work to my superiors while micromanaging me and always demanding more.

Blackbaud Response

1y

Thank you for sharing your experience! We have worked hard to create a company where people are valued and feel empowered to succeed and grow. If you would like share any additional feedback, please email us at blackbaudrecruiting@blackbaud.com. Thanks again!

4.0

Sep 30, 2024

Good place to work remote

Account support specialist

Recommend

CEO approval

Business Outlook

Pros

If you like working remote this is the place for you - never have to go in. I don’t necessarily like that work environment which lead me to leave.

Cons

Fully remote / lacks culture

Blackbaud Response

1y

Hello! Thanks for your review. We implemented a workforce strategy to provide flexibility and choice to our employees. We no longer require employees to be tied to a specific geography as we are a remote-first company! We are committed to continually learning from our current and former employees to see how we can ensure Blackbaud is a great place to work, so if you'd like to provide additional feedback please email us at blackbaudrecruiting@blackbaud.com. Thank you for sharing your experience!

Viewing 154 - 156 of 1,716 Reviews

Jobs at Blackbaud

Financial Edge Customer Support, Senior Specialist

Blackbaud

Blackbaud reviews

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Reviews by job title

Data integration

Great mission, but not worth it

Good place to work remote

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