Blackbaud reviews

3.2

55% would recommend to a friend

(1,716 total reviews)
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Michael Gianoni

58% approve of CEO

44% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,716 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
5.0
May 4, 2012
Recommend
CEO approval
Business Outlook

Pros

Great customers, solutions, people, and culture

Cons

Can be bureaucratic at times

2.0
Apr 4, 2012
Recommend
CEO approval
Business Outlook

Pros

Blackbaud has some really great employees. I actually really love 99% of my daily interactions. The people of Blackbaud really make my day. The products are reasonably useful despite their financial burden to the client. My favorite part about working at Blackbaud is our clients. I have visited some of the most extraordinary non-profits. At times, my onsite relationship frankly makes me proud to do what I do.

Cons

Compared to the rest of the industry, Blackbaud’s compensation package is a joke. Despite my constant nagging to upper management, my employees receive sub-par salary increases compounded with ridiculously low starting salaries. Interviewees are originally baited with large bonus payouts. However, these payouts are exorbitantly taxed. When I need to hire a new employee, 10+% decline mid-interview due to our lower starting salary range. And these are kids right out of college! Blackbaud has lost its customer/employee focus. In the past 8-10 years, everything has changed. Upper management seems only concerned with their personal portfolios and company stock prices, which is reflected in every move they make. I can't describe how frustrating this ongoing issue has become and it makes me sick to my stomach.

Viewing 1645 - 1647 of 1,716 Reviews

Glassdoor has 1,801 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.