Is Blackbaud a good company to work for?

Blackbaud has an overall rating of 3.2 out of 5, based on over 1,801 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at Blackbaud to a friend and 44% have a positive outlook for the business. The best reviews about Blackbaud have been left by employees working as Intern , Director and Sales Development Representative (SDR) .

Does Blackbaud pay their employees well?

According to anonymously submitted Glassdoor reviews, Blackbaud employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Blackbaud. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Blackbaud?

55% of Blackbaud employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blackbaud 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Blackbaud?

Account Executive (107) , Software Engineer (35) , Senior Software Engineer (32) , Senior Account Executive (29) , Project Manager (26) , Customer Success Manager (25) , Customer Support Analyst (25) , Director (25) , Customer Support (24) , Manager (23) , Sales (23) , Business Analyst (20) , Consultant (20) , Customer Support Associate (19) , Sales Development Representative (SDR) (16)

What are the pros of working at Blackbaud according to real employee reviews?

"I'm surrounded by intelligent people that are passionate about their careers and are overall great people." ((in 199 reviews)); "Good benefits and resume builder" ((in 126 reviews)); "Flexible and great culture." ((in 119 reviews)); "Company is very flexible and works with their employees to have a good work/life balance." ((in 81 reviews)); "Coworkers are great and make it worth the stress." ((in 46 reviews))

What are the cons of working at Blackbaud according to real employee reviews?

"Pay is low and hard to get raises over cost of living" ((in 90 reviews)); "Change management is poor at best." ((in 75 reviews)); "Senior leadership get in the way of actual work." ((in 54 reviews)); "Salary is low for the job" ((in 38 reviews)); "There's no training on product knowledge and you'll feel like you know nothing even after working the job for years." ((in 30 reviews))

What are employees saying about Blackbaud layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blackbaud layoffs and their outlook for job security at Blackbaud in 2026.

What are the top reviewed Blackbaud locations?

Charleston , Austin , Daniel Island , Indianapolis , Cambridge , Dallas , San Diego , New York , Plano , Mount Pleasant , Atlanta , Charlotte , Washington , Woodbridge , Chicago , Saint Paul , Bedford , Boston , Minneapolis , Denver , Remote , Emeryville , San Francisco , Orlando , North Charleston , South Plainfield , Kansas City , Greensboro , Raleigh , Greenfield

Blackbaud reviews

3.2

55% would recommend to a friend

(1,716 total reviews)

Michael Gianoni

58% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,716 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews

3.0

Aug 23, 2024

Supportive but Chaotic

Content writer

Recommend

CEO approval

Business Outlook

Pros

Great colleagues and local support.

Cons

Frequent reorganizations and changes of plan by upper management.

Blackbaud Response

1y

Thanks for your review! We appreciate you taking the time to tell us about your experience working at Blackbaud. One of our best assets is our company culture, and that starts first with our people. We pride ourselves on the amazing individuals that we get to work with everyday! We are committed to continually learning from our current and former employees to see how we can ensure Blackbaud is a great place to work. If you'd be open to sharing more on this feedback, we would love to hear from you! Please email us at blackbaudrecruiting@blackbaud.com. Thank you for sharing your experience!

3.0

Aug 21, 2024

Okay Company to Work for

Client success manager

Recommend

CEO approval

Business Outlook

Pros

Great coworkers to work with.

Cons

Wouldn't provide competitive salary to employees.

Blackbaud Response

1y

Thank you for taking the time to tell us about your experience working at Blackbaud. One of our best assets is our company culture, and that starts first with our people. We pride ourselves on the amazing individuals that we get to work with every day and we're glad to hear you feel the same! We are committed to continually learning from our current and former employees to see how we can ensure Blackbaud is a great place to work, so if you'd like to provide additional feedback please email us at blackbaudrecruiting@blackbaud.com. Thank you for sharing your experience!

4.0

Aug 19, 2024

Overall great experience

Account executive

Recommend

CEO approval

Business Outlook

Pros

leading product market fit leader in industry

Cons

price increases staff turnover driven by stock price

Blackbaud Response

1y

Thanks for your review! We appreciate you taking the time to tell us about your experience working at Blackbaud. One of our best assets is our company culture, and that starts first with our people. We pride ourselves on the amazing individuals that we get to work with everyday! Thanks again for sharing your experience!

Viewing 163 - 165 of 1,716 Reviews

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Blackbaud

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Supportive but Chaotic

Okay Company to Work for

Overall great experience

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