Blackbaud reviews

3.2

55% would recommend to a friend

(1,717 total reviews)
avatar

Michael Gianoni

58% approve of CEO

44% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,717 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Oct 2, 2017

dishonest management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good people in the rank and file.

Cons

dishonest and untrustworthy senior management; bad products; take advantage of customers by using their donors money as a bank account to make BLKB earnings.

3.0
Aug 21, 2017

Going too corporate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are great to work with, great market to serve, decent products

Cons

Blackbaud continues to charge more and more for products that are outdated with minimal functional enhancements. Customer satisfaction is not a top priority. Every decision is based on profit goals and the company has really lost sight of serving the customer.

2.0
Feb 24, 2017

No one seems to get it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great clients and some of the employees are very intelligent, however they are often put into a silo and aren't given the chance to truly better the organization.

Cons

Where to start...reorgs, layoffs, services directors don't value their technical employees, drastically underpaid, dated hardware.

Viewing 166 - 168 of 1,717 Reviews

Glassdoor has 1,802 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.