Is Blackbaud a good company to work for?

Blackbaud has an overall rating of 3.2 out of 5, based on over 1,801 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 54% of employees would recommend working at Blackbaud to a friend and 42% have a positive outlook for the business. The best reviews about Blackbaud have been left by employees working as Intern , Director and Sales Development Representative (SDR) .

Does Blackbaud pay their employees well?

According to anonymously submitted Glassdoor reviews, Blackbaud employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Blackbaud. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Blackbaud?

54% of Blackbaud employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blackbaud 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Blackbaud?

Account Executive (107) , Software Engineer (35) , Senior Software Engineer (32) , Senior Account Executive (29) , Project Manager (26) , Customer Success Manager (25) , Customer Support Analyst (25) , Director (25) , Customer Support (24) , Manager (23) , Sales (23) , Business Analyst (20) , Consultant (20) , Customer Support Associate (19) , Sales Development Representative (SDR) (16)

What are the pros of working at Blackbaud according to real employee reviews?

"I'm surrounded by intelligent people that are passionate about their careers and are overall great people." ((in 199 reviews)); "Good benefits and resume builder" ((in 134 reviews)); "Flexible and great culture." ((in 113 reviews)); "Company is very flexible and works with their employees to have a good work/life balance." ((in 85 reviews)); "Coworkers are great and make it worth the stress." ((in 45 reviews))

What are the cons of working at Blackbaud according to real employee reviews?

"Pay is low and hard to get raises over cost of living" ((in 91 reviews)); "Change management is poor at best." ((in 76 reviews)); "Senior leadership get in the way of actual work." ((in 54 reviews)); "Salary is low for the job" ((in 39 reviews)); "Managers don't have your back and will stab you in the back on the ENT team." ((in 36 reviews))

What are employees saying about Blackbaud layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blackbaud layoffs and their outlook for job security at Blackbaud in 2026.

What are the top reviewed Blackbaud locations?

Charleston , Austin , Daniel Island , Indianapolis , Cambridge , Dallas , San Diego , New York , Plano , Mount Pleasant , Atlanta , Charlotte , Washington , Woodbridge , Chicago , Saint Paul , Bedford , Boston , Minneapolis , Denver , Remote , Emeryville , San Francisco , Orlando , North Charleston , South Plainfield , Kansas City , Greensboro , Raleigh , Greenfield

Blackbaud reviews

3.2

54% would recommend to a friend

(1,716 total reviews)

Michael Gianoni

57% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,716 reviews)

Ratings by demographic groups

Race / Ethnicity

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Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,716 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews

1.0

Apr 14, 2010

Working at Blackbaud

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lots of great colleagues, never bored, Charleston is very nice, good reputation, nice HQ building, some flexibility with work schedule.

Cons

Work like a dog, too much travel, incompetent Managers, new products are 1/2 baked, too many silos, laptops are old and clunky.

3.0

Apr 13, 2010

Professional Services Review

Senior consultant

Recommend

CEO approval

Business Outlook

Pros

Blackbaud has a great team of senior management (CEO and SVPs). The lower level managers are very good, as well which is nice because that is where the most interaction takes place. Blackbaud is very good at recognizing skills/abilities of consultants. Tend to rely on a few consultants fro heavy lifting, so if you're one of those, it's very good. Would strongly recommend learning as many products as possible since the main way to judge a consultant is billable hours. Casual environment and very easy to "disappear" for a few hours or a day without being charged vacation. As long as the work is done, every seems to be happy. Fun environment and great location to work for younger people just starting a career. For those that want to move up in a company, Blackbaud is still too small and management opps only come along during re-orgs and when someone leaves, which for management is rare.

Cons

Professional Services Management prefers to focus on utilization of consultants rather than customer service. Many times it's more important to get the billable hours in and hit a target than to ensure that the customer is happy. Uses bonus plan to penalize consultants for not performing on petty tasks. Very poor onboarding and training process for consultants. Many times new hires are thrown to the wolves in order to start billing. Lower level management is great and if you're stuck with a manager that you don't get along with you can pretty easily move teams. The problem is the middle to mid-upper management (Directors and VPs). They seem to have "fallen" into their roles with little ability to provide a consistent and balanced workplace. They take things very personally and if anyone criticizes or questions they're ignored and discounted.

3.0

Mar 30, 2010

Blackbaud Finance Division

Contract specialist i

Recommend

CEO approval

Business Outlook

Pros

a nice building and a nice location on Daniel Island. There is a relaxed work attire, so for the most part jeans are ok, onsite cafeteria is nice

Cons

minimal advancement opportunitites in finance low salaries with minimal opportunity to get raises/promotion

Viewing 1693 - 1695 of 1,716 Reviews

Jobs at Blackbaud

Principal Product Manager, Data and AI Products

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