Blackbaud reviews

3.2

55% would recommend to a friend

(1,719 total reviews)
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Michael Gianoni

58% approve of CEO

44% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Sep 1, 2021

Top Heavy / Confusion

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Close working colleagues are wonderful people who care about the mission of the organization and each other.

Cons

ELT are out of touch with the "common folk" who are doing all the work. They are making and spending extreme amounts of money while many of us are paid below market rate. Decisions are made without proper vetting of those in the trenches.

3.0
Aug 6, 2021
Recommend
CEO approval
Business Outlook

Pros

You get private insurance, which is not good but it was something.

Cons

Too much stress and multitasking. You only have 4 minutes to document everything that happened on a 1-2 hour phone call. They are always breathing on your neck and if you are one of the last to leave, you cannot leave until you handle everything it's pending. Also, they block some times of the month (depend on the product that you work with) and you cannot request days off or vacations. Also, their software sucks, and internally it's a mess. It can become quite a task to help a customer when you don't know how or who to reach out to for help.

1.0
May 11, 2021
Recommend
CEO approval
Business Outlook

Pros

They had nice amenities and food

Cons

They could not tolerate working with someone who had invisible disabilities. They discriminated pretty hard, non HR mgmt would say things like "oh you're abusing your accommodations" when I was on breaks, keep me isolated from coworkers, and tried to micromanage every waking second.

Viewing 214 - 216 of 1,719 Reviews

Glassdoor has 1,804 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.