Blackbaud reviews

3.2

55% would recommend to a friend

(1,717 total reviews)
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Michael Gianoni

58% approve of CEO

44% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,717 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Feb 19, 2024

Lots of change

Recommend
CEO approval
Business Outlook

Pros

Good colleagues and good clients

Cons

Poor leadership, silos, lots of change

4.0
Feb 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Generally well run tech company with focus on nonprofit sector

Cons

Regular layoff cycles and focus on short-term cost management inhibit long-term development and negatively impact job security

3.0
Feb 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Really good collaboration and teamwork from within the CSM team.

Cons

Alot of stuff gets dumped onto CSM, and the attitude seems to be mostly that if anything has to do with a customer that the CSM should handle it. As a CSM, it felt like the company should serve the customers more instead of defining why they shouldn't help customers and understand what the solutions do and how to answer basic questions.

Viewing 232 - 234 of 1,717 Reviews

Glassdoor has 1,802 Blackbaud reviews submitted anonymously by Blackbaud employees. Read employee reviews and ratings on Glassdoor to decide if Blackbaud is right for you.