Is Blackbaud a good company to work for?

Blackbaud has an overall rating of 3.2 out of 5, based on over 1,804 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 55% of employees would recommend working at Blackbaud to a friend and 44% have a positive outlook for the business. The best reviews about Blackbaud have been left by employees working as Intern , Director and Sales Development Representative (SDR) .

Does Blackbaud pay their employees well?

According to anonymously submitted Glassdoor reviews, Blackbaud employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Blackbaud. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Blackbaud?

55% of Blackbaud employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blackbaud 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Blackbaud?

Account Executive (107) , Software Engineer (35) , Senior Software Engineer (33) , Senior Account Executive (29) , Project Manager (26) , Customer Success Manager (25) , Customer Support Analyst (25) , Director (25) , Customer Support (24) , Manager (23) , Sales (23) , Business Analyst (20) , Consultant (20) , Customer Support Associate (19) , Sales Development Representative (SDR) (16)

What are the pros of working at Blackbaud according to real employee reviews?

"I'm surrounded by intelligent people that are passionate about their careers and are overall great people." ((in 196 reviews)); "The benefits are good for both singles and families." ((in 128 reviews)); "Flexible and great culture." ((in 113 reviews)); "Company is very flexible and works with their employees to have a good work/life balance." ((in 80 reviews)); "Coworkers are great and make it worth the stress." ((in 47 reviews))

What are the cons of working at Blackbaud according to real employee reviews?

"Pay is low and hard to get raises over cost of living" ((in 95 reviews)); "Change management is poor at best." ((in 79 reviews)); "Senior leadership get in the way of actual work." ((in 55 reviews)); "Salary is low for the job" ((in 37 reviews)); "NOTICE THE MAY TIMESTAMP ON THE MOST RECENT POSITIVE REVIEWS!!! Also notice the upper management and even executive level titles associated with the reviews." ((in 30 reviews))

What are employees saying about Blackbaud layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blackbaud layoffs and their outlook for job security at Blackbaud in 2026.

What are the top reviewed Blackbaud locations?

Charleston , Austin , Daniel Island , Indianapolis , Cambridge , Dallas , San Diego , New York , Plano , Mount Pleasant , Atlanta , Charlotte , Washington , Woodbridge , Chicago , Saint Paul , Bedford , Boston , Minneapolis , Denver , Remote , Emeryville , San Francisco , Orlando , North Charleston , South Plainfield , Kansas City , Greensboro , Raleigh , Greenfield

Blackbaud reviews

3.2

55% would recommend to a friend

(1,719 total reviews)

Michael Gianoni

58% approve of CEO

44% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.8

Work/Life balance

3.5

Culture & values

3.2

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Dec 21, 2023

Good place to begin your career

Sales development representative

Recommend

CEO approval

Business Outlook

Pros

Tons of flexibility, good opportunities for growth, relatively generous PTO

Cons

No work-from-home stipend (even though Blackbaud is fully remote, and embraces the remote-first work style), low salary compared to what other companies pay for the same role

Blackbaud Response

2y

Hello! Thanks for your review. We implemented a workforce strategy to provide flexibility and choice to our employees. We no longer require employees to be tied to a specific geography as we are a remote-first company! We are committed to continually learning from our current and former employees to see how we can ensure Blackbaud is a great place to work, so if you'd like to provide additional feedback please email us at blackbaudrecruiting@blackbaud.com. Thank you for sharing your experience!

1.0

Dec 20, 2023

Poorly managed and care little about employees or customer security

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very few other than some good co-workers

Cons

Senior management doesn't care about employees. The company doesn't really care about their customers or the security of their customers. Hence why they had a MASSIVE cyber breach (which they were class action sued for and were investigated by 50 states of attorney generals) Salaries are poor and yearly raises might as well not exist (1-1.5% a year). Good talent doesn't stay because they can find better elsewhere or are flat driven off for challenging the status quo. Executives are cashing big paychecks and collecting big chunks of stock while the employees are thrown crumbs with long vesting periods that they will likely get laid off before they can vest in them. I watched execs get warned of security problems, which they ignored, and instead of invest in corrective measures they went for investing in meaningless things that they could celebrate on how great they were doing while not fixing anything. When the breach happened those same execs left and went to work for other places.

Blackbaud Response

2y

Hello! Thanks for sharing your experience working at Blackbaud. We are committed to continually learning from our current and former employees to see how we can ensure Blackbaud is a great place to work. If you'd be open to sharing more on this feedback, we would love to hear from you! Please email us at blackbaudrecruiting@blackbaud.com. Thank you for sharing your experience!

4.0

Dec 17, 2023

Great job

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Salary, PTO, Remote, benefits, training

Cons

Low upward mobility, turnover, layoffs every year, no tech stipend, etc.

Blackbaud Response

2y

Thank you for sharing your experience! We have worked hard to create a company where people are valued and feel empowered to succeed and grow. If you would like share any additional feedback, please email us at blackbaudrecruiting@blackbaud.com. Thanks again!

Viewing 262 - 264 of 1,719 Reviews

Jobs at Blackbaud

SVP & General Manager, YourCause from Blackbaud

Remote

View job

Business Development Representative

Strategic Pricing Analyst, AI Products

Cyber Threat Intelligence Analyst

Blackbaud

Blackbaud reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good place to begin your career

Poorly managed and care little about employees or customer security

Great job

Jobs at Blackbaud

Blackbaud reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at Blackbaud

Blackbaud reviews FAQs