Blackhawk Network reviews

3.3

56% would recommend to a friend

(952 total reviews)
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Talbott Roche

72% approve of CEO

48% positive business outlook

Blackhawk Network has an employee rating of 3.3 out of 5 stars, based on 952 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackhawk Network employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

952 reviews
2.0
Apr 26, 2018

Sr Director

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy commute if living in Pleasanton area.

Cons

Very poor leadership. No clear direction. Constant reorgs with little thought.

1.0
Oct 18, 2017

Sales

Recommend
CEO approval
Business Outlook

Pros

Before this company went public it had a vision to foster entrepreneurial talent.

Cons

the entire culture changed. They are constantly losing accounts for lack of relationship strengths due to lack of engagement. They DO NOT service retailers professionally, they DO NOT see the value of the current portfolio of retailers because they honestly DO NOT have seasoned customer facing, industry experts who can grow, manage, professionally work with retailers. They are only focused on the bottom line to please wall street. Did you ever see the movie "Titanic?" Remember when the ship was sinking, and there was a scene that showed all of the rats on the lower decks heading for higher ground? That is the current state of the company as the last 5 days they have shed 25% of stocks worth $600 Million. Big disruption internally. No real strategy. They need to clean house and investigate the one person that took them public that has sunk every company he took public prior….

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Blackhawk Network Response
8y
Thanks for your feedback! The bottom line is important and will always be important - we can not pretend that this is going to change as a public company BUT if we lose accounts and don't make our partners success our success - the bottom line will suffer. I know every meeting I attend is about how to make our accounts more effective at reaching their business objectives. We have made several important acquisitions recently to give more service to our partners. Thanks again for your thoughts - we think about this all the time.
2.0
Mar 2, 2017

Account Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible, events are fun, good benefits

Cons

Sr management turns a blind eye, does not care to know some of the struggles that lay beneath them. They may want to try to go on Undercover Boss. HR department needs to get on the same page and needs to clarify policies.

Viewing 64 - 66 of 952 Reviews

Glassdoor has 1,057 Blackhawk Network reviews submitted anonymously by Blackhawk Network employees. Read employee reviews and ratings on Glassdoor to decide if Blackhawk Network is right for you.