Blackhawk Network reviews

3.3

56% would recommend to a friend

(952 total reviews)
avatar

Talbott Roche

72% approve of CEO

48% positive business outlook

Blackhawk Network has an employee rating of 3.3 out of 5 stars, based on 952 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackhawk Network employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

952 reviews
1.0
Feb 23, 2011
Recommend
CEO approval
Business Outlook

Pros

Expertise - payment and gift card industry. Location - for people who don't want to commute to silicon valley or SF.

Cons

There are many problems in BHN's IT department and they stem all the way from the top. It's OK to bring in buddies to hold important positons if they're competent but it's definitely bad to promote inexperience people to be the front line lieutenants. Because of these questionable promotions, people with minimal IT experience prior to BHN are now in key management positions. The lack of their experience not only shows in technical incompetency but management as well. The culture is very negative and ignorant, again, is because everything flows from the top. One's disrespectful attitude towards other senior executives and employees behind their backs gives his lieutenants the wrong idea that such conduct is acceptable and they follow the same to treat their employees. Don't get me wrong, these are not dumb people. However, they seem to be too smart to listen, too smart to see and too smart to learn. Some of them will probably have to go work for an established silicon valley company to get a few ideas how to run an IT department well before they even try to recruit A+ players from these companies. Bottom line is, if you're an IT professional who wants to be treated as such BHN is probably not for you.

1.0
Feb 20, 2011
Recommend
CEO approval
Business Outlook

Pros

In a crippled economy, it is a source of income at the very least... but no more.

Cons

You will be working day and night and getting calls at ungodly hours, even on weekends. Work/life balance is NON-existent! You will be expected to put in 200% effort with 0% benefit. To name a few so-called 'benefits': - 8 public 'holidays' during which you probably will be working from home... - Direct deposit of your pay (is that a benefit?!! They actually list that.... no kidding) - 401k with no match.. awesome ain't it? - 10 paid vacation days, which you may take only at their discretion. On top of all this, there is also a production release every 2 weeks. You'll be expected to rush through your stuff every weekend to meet unreasonable, non-negotiable deadlines. This company doesn't utilize any technology worth putting on a resume - except for some obscure proprietary software that NO ONE else uses. Last but not least, things here are conducted in an inefficient and haphazard manner. Working here may sound like it's too horrific to be true, but these are the facts. If you have any choice at all, do NOT accept an offer to work in this sweatshop, because pretty soon you will be job hunting again.

1.0
Feb 8, 2011
Recommend
CEO approval
Business Outlook

Pros

commute is great, many people are very nice, prepaid market is interesting, and, well, did i mention the commute ?

Cons

The one thing Blackhawk is good at is building buses. They're no good at building products. They're no good at strategy. They're no good at tactics. They're no good at innovating. They're no good at accountability. They're no good at learning from mistakes. They're no good at developing or keeping talent. They're no good at paying hourly workers for hours actually worked. They're no good at good faith. They're no good at decency. The one thing Blackhawk is good at is building buses. No matter how many times they turn your hard work into a failure, there's always a bus available to throw someone under.

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Glassdoor has 1,057 Blackhawk Network reviews submitted anonymously by Blackhawk Network employees. Read employee reviews and ratings on Glassdoor to decide if Blackhawk Network is right for you.