Block reviews

3.3

45% would recommend to a friend

(2,109 total reviews)
avatar

Jack Dorsey

32% approve of CEO

26% positive business outlook

Block has an employee rating of 3.3 out of 5 stars, based on 2,109 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Block employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Jan 4, 2015
Recommend
CEO approval
Business Outlook

Pros

Mostly world class leadership. Inspirational and visionary CEO. Everyone truly passionate about Square's mission.

Cons

Feels bloated but good to see management is fixing. No good employee retention strategy. Sometimes feels too "big company" with operational processes.

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Block Response
11y
Thanks for your review! We’re glad to hear that you’re confident in the direction Square is taking. We’re learning as we grow and always looking to do right by our employees.
1.0
Jan 3, 2015
Recommend
CEO approval
Business Outlook

Pros

Most coworkers have wonderful personalities outside of work and are always willing to help. On site benefits such as food, massages, coffee bar, boba Guys and off-site company events are also nice.

Cons

The problem of no work/life balance is brought up every quarter with the promise of change but this has yet to be directly addressed. Other than senior management saying that everyone works hard so deal with it. Square is a young company that grew quickly and still has the start-up mentality of long hours and low compensation due to stock options. The reality is that Square is no longer a start up but is now a mid-size corporation that is still relying on the 'you should be grateful to even work at a company like this' thought on retaining employees. The flat organizational structure in Finance has inhibited growth for senior employees. I have witnessed many new employees get the 'bait and switch' of jobs they have applied for compared to the actual work they are doing. The team is amazing and has some great personalities but it is draining to work with so many people that are so unhappy with their job.

5.0
Dec 29, 2014

A great company growing super fast.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, culture and commitment to doing everything it takes for small business owners to succeed. Everything is done at the highest level and with a relentless pursuit of quality. The daily perks are incredible and you will get spoiled but can't complain.

Cons

Executive team leadership is disorganized and lacks the vision and innovation that made this company what it is. They are running Square as if it was Google and they can't seem to understand they are two totally different types of companies. Square needs to continue to innovate, be bold and challenge conventions. There is still a lot of work to be done and we cannot rest on the back of a massive cash cow as is Google.

Viewing 2011 - 2013 of 2,109 Reviews

Glassdoor has 2,263 Block reviews submitted anonymously by Block employees. Read employee reviews and ratings on Glassdoor to decide if Block is right for you.