Block reviews

3.3

45% would recommend to a friend

(2,109 total reviews)
avatar

Jack Dorsey

32% approve of CEO

26% positive business outlook

Block has an employee rating of 3.3 out of 5 stars, based on 2,109 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Block employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Oct 25, 2014
Recommend
CEO approval
Business Outlook

Pros

I feel so lucky to work here. My team is full of incredibly smart, friendly, funny people - all people I'd want to be friends with outside of work. I feel both challenged and supported in my work. I genuinely trust Jack as a leader as well as the rest of our execs. And of course the perks and office space are wonderful too. Pay feels really fair, even generous (except for holiday time: see below.)

Cons

It has been very, very difficult to get time off. Part of this is a function of my team, and I get that someone needs to be around to do the work. However, I think that if you're going to require people to stay and work over holidays, you should be paying them enough them enough to really make it worth it.

2.0
Oct 23, 2014

Great company, poor organizational structure, lacking quality leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I love working for Square, the company. The work I do goes directly to our customers and helps them build their business. When I see or meet Square sellers out in the world, I'm motivated and inspired to continue the work I do at Square. Additionally, Jack's leadership is inspiring. I trust him to have clear intention for the business, but also care what's happening inside the company. I feel like I can approach him and question how decisions were made, or why we do things the way we do.

Cons

The sub-levels of leadership are awful. Some orgs are run with no care for the employees, but rather driven by data. Some orgs are managed haphazardly, and with no transparency whatsoever. Managers are leading groups of people, without knowledge or understanding of the work they ask their employees to do on a day-to-day basis. This has led to zero trust and high levels of frustration. How can one be considered successful in the eyes of a manager with no context for success? My boss only "knows" I'm doing well when he hears it from others, but does not seek it out, nor give me the benefit of the doubt when approached with feedback.

5.0
Oct 17, 2014
Recommend
CEO approval
Business Outlook

Pros

- The engineers here tend to be really good. The senior engineers are the best and brightest I've worked with. The junior ones are also very sharp and have lots of potential. - Some really interesting technical problems to work on -- lots of fun, challenging, and interesting work. - In addition to being smart, the people are generally great to get along with. - Cash compensation is good for this market. Benefits are decent. And equity has a chance to be worth a lot. - Transparency and meritocracy are strong values (much better than typical corporate culture). - Great mission, lots of passion for helping small businesses and generally improving commerce. - Cool office space (SF has amazing space, a shuffleboard table, and a pool table. ATL has a cool space, nice bar, and a ping-pong table.)

Cons

- We're not yet great at remote collaboration (video conferencing, etc). This can make it hard, being outside of SF (though things have been constantly improving since I've been here -- it was really bad when I first started). - Sometimes there are techno-politics to deal with. Engineers are diverse in opinions (which is great!). But there seem to be a lot of ideologists and fewer pragmatists (not great!) - Roller coaster ride based on press coverage. (It's been more negative press recently I think, which is saddening, especially since so much of it is inaccurate.)

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