Long hours are the norm. Even promotions don't come with a pay raise. My boss apologized when they told me I was getting an unexpected promotion, because the tiny percentage authorized for my raise put me below the existing pay band for the role.
Had several amazing managers and then left for double my pay when they hired a toxic SpaceX cast off. I didn't think my career would do well when he asked me to get him coffee, told me to speak only when spoken to in meetings, and focus on taking notes as the only woman on the team after speaking up in a meeting that the architecture he was presenting was no longer the plan of record. All of my year-end feedback prior to this encouraged me to speak up more. When I went to HR, they offered to move me to a different team outside of my specialty instead of addressing the problem. The previously stable team had 100% turn over within a year. Shortly after, the head of HR themselves was later asked to retire after multiple complaints from female employees against them.
The culture started to take a nose dive around 2019, when many of the original employees ended up being driven away when upper management refused to listen to their hard-won lessons from New Shepard. It is funny seeing the exact data-driven schedule estimates they originally provided management play out after management just arbitrarily tried to reduce it by years.