Bluemercury reviews

2.7

47% would recommend to a friend

(541 total reviews)
avatar

Maly Bernstein

37% approve of CEO

34% positive business outlook

Bluemercury has an employee rating of 2.7 out of 5 stars, based on 541 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Bluemercury employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

541 reviews
3.0
Sep 21, 2018

No hours

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good brands(but too many now) Good clientele -if you’re friendly, accurately knowledgable about products and honest with them, they’re loyal to you and refer as well.

Cons

Mngmnt by intimidation not motivation Senior Mngmnt is unmotivated to push company in pos direction Comp has proven to be terrified of racial disc lawsuits to the point of non action for legit issues No systems in place for supply Mngmnt, stores can remain unclean for weeks. Employees go unreprimanded for variety of issues including aggressive behavior and creating hostile environment for coworkers and customers

3.0
Mar 6, 2018

Make the most of it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

_The relationships you build with regulars _Always new products to learn about _Great colleagues _No pressure to sell credit cards over a $25 lipstick, etc _30% discount _Some at corporate are really accessible and helpful _If you work hard and have a great team, it’s a good chance to learn management _Gratis _Bonus opportunities

Cons

_Technology is outmoded and very difficult to work with on the consumer end _No holiday pay _The pay raise structure is rigid and it’s difficult to keep great employees without a consistent pay increase _It’s difficult to retain spa employees because of (again) the pay structure if you’re in a smaller volume store, and Bluemercury is supposed to be known for their spa _Corporate implements policies without getting input from the retail staff-sometimes their input can be really valuable and it’s free _Communicating with vendors for events: there is a tremendous amount of pressure to make event goals and sometimes vendors don’t show even when corporate confirms they’re supposed to be there _Product training needs to be consistent from line to line-although there are online resources and the new training manual is very helpful, nothing replaces an old-school breakfast and demo training session with each vendor to get employees informed and excited to sell. While plenty can be done internally with a good manager and the existing tools, there is a tangible benefit to the old way as well.

2.0
Aug 11, 2017
Recommend
CEO approval
Business Outlook

Pros

Employee discount is ok. Pleasant work environment and location.

Cons

It's expected - retail schedules are not flexible at all. Wages offered isn't worth the amount of work, stress and time spent in store. Holiday Party is the most old school approach to marketing and unorganized event I've ever experienced.

Viewing 151 - 153 of 541 Reviews

Glassdoor has 559 Bluemercury reviews submitted anonymously by Bluemercury employees. Read employee reviews and ratings on Glassdoor to decide if Bluemercury is right for you.