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Booking.com

Part of Booking Holdings

Engaged Employer

Booking.com reviews

4.1

80% would recommend to a friend

(7,617 total reviews)
avatar

Glenn Fogel

71% approve of CEO

68% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.3

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.5

Senior management

3.5

Career opportunities

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,617 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

8K reviews
2.0
Jun 2, 2014

Good for a short while. Career development is non existent.

Translator
Recommend
CEO approval
Business Outlook

Pros

Colleagues are great, innnovation is everywhere. Work balance is good. For someone interested to develop a career in the dot-com world, it is a good place to start.

Cons

Management is amateurish and the chances to grow in the company are dim. Salaries are kept at the minimum while benefits are given instead.

3.0
Jun 1, 2014

Company Review of Booking.com

Account manager
Recommend
CEO approval
Business Outlook

Pros

Colleagues are great/ time-spirit is awesome/ international environment/ exchange on a global scale/ AM work is interesting and challenging

Cons

Start-up salary/ evaluation system of employees is questionable/ even AM's sometimes fell like doing Call Center duties/ consistent telephone availability and less time within working hours to focus on personal development/

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Booking.com Response
12y
Thanks for your comments. Personal development is important to us, but can be at odds with business demands.
3.0
May 31, 2014

Cool work colleagues but bad Management

Customer service executive
Recommend
CEO approval
Business Outlook

Pros

Fresh fruits, coffee,tea and meals everyday. Work colleagues are great and meeting people from all over the globe.

Cons

repetitive work everyday: non-refundable bookings and dealing with overbookings. There is no room for advancement as everything is micromanaged by management. Meaning merit will not get you promoted but popularity or 'visibility on the floor' to use the company jargon.

avatar
Booking.com Response
12y
Thanks for taking time to review; we're working hard to build a positive environment..
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ReviewsBooking.com reviews

Glassdoor has 9,171 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.