Booking.com reviews

4.1

80% would recommend to a friend

(7,617 total reviews)
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Glenn Fogel

71% approve of CEO

68% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,617 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Jun 25, 2015

Booking.corrupt

Recommend
CEO approval
Business Outlook

Pros

The people and traveling out of the office every now and then. There's always music playing, which probably bothers some people but I didn't mind it.

Cons

Upper management egregiously inexperienced with people. Pettiness, favoritism and gossip is rampant. A lot of empty promises. Significant absence of trust.

2.0
Aug 15, 2013
Recommend
CEO approval
Business Outlook

Pros

-work happy hours, lunches -clean, state of the art office -great benefits -interesting travel opportunities for training & hotel visits -international, successful company

Cons

-employees are recognized, but on arbitrary booking records based on seasonal demand, not necessarily performance -very high turnover which goes unaddressed and thereby decreases office morale -lots of closed-door meetings and back-biting -lower pay than competitors -Senior Account Managers play favorites and hire/promote people not necessarily qualified (ie. people without bachelors degrees or revenue management backgrounds) -Ideas and suggestions on process changes are unwelcome

1.0
Apr 12, 2013

Nothing at all!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only pro i can think of is the trips to another country and the parties

Cons

Well what can i say, too much work overload, ridiculous goals that almost no one can meet. Under payed for the amount of work we do and calls we take and not to mention all the bullying and angry calls from guests we get. Insane complaints to work on and not much coverage at times. Working here develops stress and anxiety and fear to go in to work. You should never be afraid to go into work. Some supervisors are careless and avoid doing their share of work.

Viewing 73 - 75 of 7,617 Reviews

Glassdoor has 9,170 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.